Customer Ratings & Reviews

My granddaughter loves this laptop. It has all the bells and whistles she needs to do her schoolwork. The price was right. The availability was perfect.

Great service and great product highly recommend it

Bought a refurbed 2019 Mac book pro. It works well, battery is healthy. However came dented, even though I bought a better condition one.

Great price and is perfect for what I use it for. Excellent

MacBook is great, no complaints on the laptop so far. However, the charger it was sent with, is a generic charger that gets very hot while charging.

Product delivered as promised. Timely, convenient. It’s an Apple product so it just works as expected,

Not the best quality or customer service when it broke had to end up buying another one!

No problem with it being refurbished came in great condition

I have no problem with the product but it’s misleading the free Apple TV+. I tried to redeem it and it doesn’t work. It’s very disappointing

This is a great computer for a great price. It looks brand new and runs like it.

I hope the Battery last longer with charge. And the compuer was a little bit faster.

This was a great deal and it also works just like new!

Received my MacBook and compared specs to what was listed Did not have a 512 gb drive the charger was very bad didnt trust it to charge anything came an oversized box with very little protection during shipping

So far everything is great however the charger just stopped working and haven’t even had it 2 months

Great wonderful very satisfied will highly recommend it

package was never delivered. ups took a long distance photo, could barely make out what the location was but certainly was not at my house, nor depicted to be. i called best buy as soon as i noticed it wasn’t delievered. they were no help. contacted ups and they are currently figuring out if i can get a refund but best buy declined my request. i’m trying the best i can to get this issue resolved. if anyone can help let me know.

Really good product will 100% recommend other people.

Bought 5 of these. The actual Macbooks were okay with one having a fussy USB port. But all came with horrible 3rd party chargers. Good luck getting it serviced under warranty.

After 6 months of using it, the laptop stopped charging altogether. When we contacted best buy and went to a best buy store, they said they don't provide any sort of warranty or even take apple products for repair. Customer support keeps redirecting me to use geek squad agent who in turn redirects me to customer support as they can't solve warranty issues It is clearly a manufacturing defect. There many such intel based MacBooks that have similar problems.

Great equipment. Brand new working aspects. The only sign of previous use is a dent on the shell with zero influence on the work conditions.