Customers are satisfied with the performance and condition of the refurbished MacBook Pro 16". Many reviewers noted the laptop's speed and excellent display, praising its functionality and appearance as being comparable to a brand-new machine. However, some customers reported issues with the included charger, finding it to be of inferior quality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 60 reviews
Pros mentioned:
Condition
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Aweosme computer. Like new condition, can’t tell it’s refurbished
Terrible communication and no help on lost machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have called.... gone to the store 3 times.... it's been 40+ days and it says a label was created and that's all the info we can get. This is ridiculous. The manager at 2 stores won't get back to me about this .... We are about to call our business account and cancel and file a complaint. This doesn't make any sense.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
A workaholic machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My second MacBook Pro works perfect for work. It is a work machine. I have two now MacBook Pro.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A REALLY BAD QUALITY !!!!!!
DO NOT BUY IT UNLESS YOU WANNA WASTE TIME TO RETURN!
The first time I tried to set up the computer, it was XXXX with tiny paper scraps and human hair.
The battery is almost out of life, the device is unable to start until charging 20+ mins.
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This device makes me so confused about what's difference between refurbished and pre-owned !!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Died after only 10 months and it would have cost $700 to fix. I should have just paid for a new one instead of trying to save money. I will never buy anything refurbished from Best Buy again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was a Christmas gift to my son. Started having issues with it right after the return date. Now doesnt work. Cant even reinstall the os as applecare suggested.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible and terrible experience from Best Buy. I will never buy refurbished items form here. It’s a rip off.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Expectations Met
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and is in good condition. The keyboard is good and the battery has 94% health. The only oddity was the a wifi address was in the applied so I reinstalled the OS.