Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - White.
  • Angle. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - White.
  • Left. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - White.
  • Alt View 1. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - White.
  • Alt View 2. Apple - Pre-Owned iPhone 11 128GB (Unlocked) - White.

Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - White

Model:
MWKV2LL/A
SKU:
6505708
Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 220 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the excellent condition and overall performance of the Pre-Owned Excellent iPhone 11. Many appreciate the camera quality, color, and reasonable price. Some customers have noted concerns about the battery life, while others have mentioned slight scratches on the exterior.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 220 reviews
  • Pros mentioned:
    Condition

    Iphone 11 - was a good buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone works great and even with this being a used phone it didn't have any scratches. One think I didn't like is that it didn't have the key to open for the sim.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great value for quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the original phone I received as the package came opened and the phone had damage to the camera, but the second phone I received is in great condition.

    This review is from Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    It’s a phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones decent. It’s worked great so far, I expected with a refurbished phone, that it woulda had a new battery, but it’s maximum capacity says it’s at 75%, that’s the only complaint so far.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Apple 11 IPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much, I am so glad I upgraded my apple X to this Apple 11. It takes better pictures and I think I will enjoy it much better.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Good phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in pretty good condition. There was only a small scratched area on the main screen that’s virtually undetectable with a screen protector. Otherwise it’s in great condition and works how I expected!

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • 5 Star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for teens got it for my siblings they loved it small

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    The phone is okay

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright I got it and it’s good it’s just the battery life that sucks and the thing thats around the camera was a little scratched

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Red

    I would recommend this to a friend

  • What i paid for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, arrived early as well. Was exactly what i had wanted

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Iphone11 128G

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The has been working good its been one week since i got this phone

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases this phone for my daughter and she loves it. Everything works as it should! I will always buy pre used phones from now on, personally we cant tell a difference!

    This review is from Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Best Buy Refurbished Rock!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone you can’t find a better phone. This phone is for my daughter and I would never by android phone for a family member lol. In all seriousness the phone is excellent and the refurbished models from Best Buy are the best.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Green

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Happy customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works really well, all the configuration is from fabric, is indeed a unlocked device, starts working in the same moment I put my sim card on it, 10/10 condition, not even a scratch.

    This review is from Apple - Pre-Owned iPhone 11 128GB (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Good iPhone for the price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality iPhone. Camera is perfect batter life is so good. Overall a great phone and good purchase.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    I phone 11

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, have hsd phone for years and its still working fine.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend

  • Recommend

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone and came quickly I would recommend to anyone

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Hope battery lasts

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars only because it was barely charged when we opened it and some minor scratches on screen. Otherwise good!

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Pre-Owned IPhone 11 128GB

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone looked like it was brand new and so much more affordable!

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Pretty Good Phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems to be working fine. My daughter loves the color. Just like new

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Green

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    As promised

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is the quality that was advertised but it is a older phone.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Iphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, not the original charger but works like a bran new phone.

    This review is from Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black

    I would recommend this to a friend
Page 3, Showing 41-60 of 220 reviews
Sponsored

People also viewed

  • Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Purple
    Your price for this item is $279.99
  • Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
    Year End Deal
    Your price for this item is $1,169.99
  • Apple - Pre-Owned Excellent iPhone SE 2022 5G (3rd Gen) 64GB (Unlocked) - Starlight
    Your price for this item is $229.99
  • Apple - Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked) - White
    Your price for this item is $159.99
    The comparable value for this item is $179.99
  • Apple - Pre-Owned Excellent iPhone 11 128GB (Unlocked) - Black
    Your price for this item is $249.99
    The comparable value for this item is $279.99