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  • Front. Apple - Pre-Owned iPhone 11 256GB (Unlocked) - Black.
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Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Black

Model:
MWL12LL/A
SKU:
6505706
Your price for this item is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and quality of this pre-owned iPhone 11, with many praising its appearance and functionality. Positive feedback also highlights the ample storage space. However, some users experienced issues with battery life, reporting that it degraded sooner than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews

  • My iPhone 11 purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome; very neat and absolutely scratch-free. I love it!

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Green

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    5/5

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came exactly how I expected. I definitely would recommend.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Green

    I would recommend this to a friend

  • iPhone review

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. I haven’t had any issue with it since purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in fairly quick and was in excellent condition.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Battery was defective

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery still defective even I received a new one.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Red

    No, I would not recommend this to a friend

  • "First time"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift and my nephew call me and happy. Having iphone phone is a dream come true!

    I would recommend this to a friend

  • No recommendation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not in good condition. The screen had spots

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality, Storage

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not care at all for my previous Iphone, but this one I have come to really like. The storage is great, camera is awesome, and the color is really nice too. I like the fact that it is bigger also so I am less likely to set it down and forget it. Got the Orchid otter box to go with it and I'm all set. Would definitely recommend.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Purple

    I would recommend this to a friend

  • Frozen Screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was defective when I picked it up. The touch screen is not working and you have to keep doing a hard reset just to make it work. I've even updated the phone and it still fails to work properly.

    No, I would not recommend this to a friend

  • Bad speaker quality

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound is as if was previously wet. All audio sound very low and ringtone is low even at max

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Purple

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Microphone broken. Bad battery. No QA.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything transferred from my old phone just fine, and everything seemed to be working until I placed a call. The microphone on this refurbished phone doesn’t work in speaker mode, nor for dictation. Talking on the phone is fine in regular mode, but there’s no way to go hands free. Will be returning it. Also, there’s a service message for the battery that it needs to be replaced. Not very “refurbished” this phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Apple 11 used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for being refurbished. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    iPhone 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 was in perfect condition and I was able to use it immediately. Super happy customer!

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great used in great shape iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbed phone and everything I needed. Worth every penny!

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Red

    I would recommend this to a friend

  • Refurbished iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a month now, so far everything is perfect.

    This review is from Apple - Pre-Owned Excellent iPhone 11 256GB (Unlocked) - Purple

    I would recommend this to a friend
Page 3, Showing 41-55 of 55 reviews
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