Customer Ratings & Reviews

Its not the latest, but still a very good alternative. It delivers superb camera, fast performance and excellent battery life, making it the iPhone to buy for many people, especially after Apple cut the price once again.The cameras are very good, thanks to an ultra-wide lens and a Night mode for better low-light performance.

phone works great, and still has 94% battery life!

Great phone perfect condition!! Works great!! Worth the money!!

The phone is great, way more than what I expected, the screen was a bit sctrached but it didn’t affect the phone at all, the battery life was 100%, like brand new, the set up was easy, everything works so well I have no complaints at the moment.

Got phone for my son and it’s been working good since purchased

The refurbished iPhone 11 I bought my daughter after she broke hers is perfect it’s just like a brand new phone no scratches in literally in PERFECT CONDITION and the price was super affordable!

The phone is in very good conditions and work perfectly.

I recently purchased the iPhone 11 from Best Buy, and I can confidently say it’s one of the best decisions I’ve made! From the seamless shopping experience at Best Buy to the incredible performance of the iPhone 11, everything has been nothing short of exceptional.

Please don't misunderstand...I love the phone, but the service on the day I purchased the phone was atrocious! I was there for over 3 1/2 hours and was passed along to a total of three agents. The first was not completely trained; the second went to helpat the Geek Desk and then went to lunch; the third finally completed the sale. And that is after waiting for more than 15 minutes to have someone appear at the phone area. To say that I was not pleased with the service at Best Buy is an understatement.

Good quality, I would not say excellent condition, the screen shows some minor screen scratches.

I am very pleased with this pre-owned reconditioned IPhone 1 which I purchased after I lost my phone. The price was right, and the service was great. I added a screen saver which Best Buy installed and purchased a pink protector so hopefully I wouldn’t lose it.

Quite an improvement. Marco was terrific in explaining and his extensive help on making more productive and easier to use for me. A great example of a 5 star employee!!

I bought this for my husband in December 2023 and it's still working perfectly!

Absolutely love it. The screen is perfect it works awesome. It did come with only a 82% battery health but other then that the phone is perfect

Phone was in great condition and i was able to receive it quickly

Refurbished I phone 11, was somewhat disappointed battery life was down to 83%. Would not replace battery till under 80%.

Phone works well no issues new update was included

I got this as a gift for my parents! Excellent phone if you are in a budget and want to get something cheap for your relatives that are either too old or too young!

Phone looks new and has great battery life. Best Buy was very helpful setting up the phone.

Love the phone, phone does what its supposed to do.