Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Green.
  • Angle. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Green.
  • Left. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Green.
  • Alt View 1. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Green.
  • Alt View 2. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Green.
  • Jeg and Sons - Adding SKUs to Existing Video video 0 minutes 45 seconds

Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Green

Model:
MWKT2LL/A
SKU:
6506185
Highly rated by customers for:
Your price for this item is $229.99

Customer reviews

Rating 4.4 out of 5 stars with 1009 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and excellent condition of the Pre-Owned Excellent iPhone 11. Many appreciate the camera quality, price, and ease of use. However, some customers have expressed concerns about the battery life and screen issues. While some reported scratches, others stated there were no visible scratches or damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,009 reviews

  • Apple Iphone Deal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing deal! I love it, I will for sure recommend this deal to friends. Thanks best buy!

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • iPhone 11

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem with picking up or purchasing this item

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • iphone 11 64 gb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick question the this phone that we bought accidentally slip on the hand of my son and broke,in the incident is it under warranty or we should shoulder the repair for the phone

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 % satisfied with the phone that I purchased and i have good battery health. :-)

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Get the service plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone after I broke my 16, I didn’t have insurance so I got a pre owned phone. They offered me the service plan and I declined, I really only needed it a couple of months till I get a new one. Change of plans, it stopped working after 12 days…

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Came defective twice

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family bought my sister an iphone. First onr had a defective camera in which the camera app showed black cracks. IPhone was returned for a replacement and that one had a complete camera failure in which I had to open it and replace the part myself.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Phone quality.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent timing before recharge is needed. I prefer a button to swiping, but I am getting adjusted to it.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Best phone for my son

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhone my son like his phone I like iPhone because I can control my kids phone for my phone

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    It was okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery, the battery health level was 81% and didn’t hold battery well

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Good phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a good purchase for me traded my old phone to get credit

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Purple

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen goes black and it has to be shaken a couple times to restore it.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    iPhone 11 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for an unlocked phone, very good condition and easy to set up

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a good price, excellent choice and 256GB

    I would recommend this to a friend

  • 5 star

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience! An the product is in good condition.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Abiodun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter, met her expectations and what she needs in a phone.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Iphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter kept asking for a iphone 11 and when i saw the price i knew I couldn’t pass it up. My daughter was extremely excited and happy.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • IPHONE review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the phone occasionally shuts off randomly

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone very reliable and I love the feel of using it

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Quick response

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was in great condition and arrived sooner than expected. Thank you

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Purple

    I would recommend this to a friend

  • Good buy at best buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good physically with no sign of damage. No issues so far with this product.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
Page 37, Showing 721-740 of 1,009 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.