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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.4 out of 5 stars with 1040 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the excellent overall performance and condition of the Pre-Owned Excellent iPhone 11 64GB (Unlocked), along with its camera quality, price, and ease of use. Some customers have reported concerns regarding battery life and screen issues. However, many are happy with the phone's speed and find it suitable, especially as a first phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,040 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a good purchase for me traded my old phone to get credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter kept asking for a iphone 11 and when i saw the price i knew I couldn’t pass it up. My daughter was extremely excited and happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPHONE review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the phone occasionally shuts off randomly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a good price, excellent choice and 256GB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Abiodun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter, met her expectations and what she needs in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience! An the product is in good condition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get the service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone after I broke my 16, I didn’t have insurance so I got a pre owned phone. They offered me the service plan and I declined, I really only needed it a couple of months till I get a new one. Change of plans, it stopped working after 12 days…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy at best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good physically with no sign of damage. No issues so far with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was in great condition and arrived sooner than expected. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone very reliable and I love the feel of using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice IPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is Great !!!! Perfect size. Works very well. Battery life great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in when it said it would, got what i wanted and came with a cord, so pretty nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for a person in need of one and they were really happy about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, phone came with a very small nick at the bottom of the phone but doesn’t affect phones performance. No scratches on the screen or back.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great condition no scratches no flaws works good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone i purchased was refurbish. And it works fine. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so good, wasn’t a bad price, and I have had no issues with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought for my son needed an upgrade iPhone it has no home button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love iphones. I really Needed an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone that doesn’t glitch. Seems new. Definitely worth it.

    I would recommend this to a friend