Customer Ratings & Reviews

Horrible 2/3 speakers don’t work my son never got to use it

This iPhone 11 open box was purchased for my daughter. She absolutely loves it! She raves about the camera quality and ease of use for the interface.

My phone was stolen and I didnt want to spend money on a brand new phone. This reburshed one was perfect, works like new - no difference from an actually new iphone.

Looks brand new, acts lightly used. Very happy with quality.

Received my phone in excellent condition, easy set up, works just like brand new great value can’t be beat!

I took a chance and bought a refurbished phone and glad I did. I got the I 11 and it’s great! I used to have I 7 and it lasted 5 years, so I’m hoping this phone will last as long as my old phone. There’s definitely been a learning curve with this phone, but I’m getting used to some of the differently features like Face ID and how to rid of all the screens I have open. But all in all. It’s a great phone so far!

Best buy staff were thorough and walked with me from beginning to end. Great starter phone for my son.

Phone was in great shape and meets my needs. Prefer purchasing a phone like this instead of a new one through my plan. Ordering and Pick-up was super easy! Would definitely purchase a phone from Best Buy in the future,

I didn’t choose this unlocked phone because of the color, but it’s definitely red hot!! It has great battery life and much improved camera quality. It seems to run smoothly which makes it a joy to use. So glad I made the jump to purchase!

EXCELLENT CONDITION!!! No scratches and works perfectly.

I purchased this refurbished iPhone for my mom’s gift for Mother’s Day. I’m so glad it came before that day! She loves it and is so happy to with her new to her iPhone 11!

I love my iPhone 11! It’s one of the best phones I’ve ever owned. The camera is amazing, the screen size is perfect, the battery life lasts a very long time! Its all around an amazing phone. Definitely recommend for anyone needing a new phone!

Works just like it was brand new! love it! if you are in the market for a new phone i would def recommend this one!

It’s still working wonders had an update already the review is about the 2 yr insurance plan I was offered right here on this site but I said can I get it later and was told yes but found out it’s only 90 days :( but My wireless carrier offers it but was disappointed with The Chat Rep wasted my efforts… and how I had to keep asking for supervisor not good Best Buy whom never did make it to the chat.. Good CS means everything!

The phone arrived fairly quickly and was in good condition and I had no problems with Verizon using it.

I was able to pick up very fast after my old phone fell in a pool. This phone works perfectly!!

It’s been a month I believe . Phone works great ! Actually thinking about buying another!

I received my refurbished iPhone 11 in a nearly like-new condition. Thus far, I’m very pleased with it, and in the future will purchase my phones from Best Buy.

I got this phone because my old one completely stopped working. This one is in great condition physically and in terms of how it works!

Super happy with this purchase. The phone works wonderfully and my daughter is loving it!!