Customer Ratings & Reviews

Name: Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Red
Brand: Apple
SKU: 6506162
Price: 259.99 USD
Availability: InStock
Rating: 4.4 (863 reviews)

Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Red

Model:: MWKP2LL/A; |
SKU:: 6506162

User rating, 4.4 out of 5 stars with 862 reviews.

Highly rated by customers for:

Deal ends Apr 14, 2025

Customer reviews

Write a Review

Display Quality
Rating 4.6 out of 5 stars
Camera
Rating 4.6 out of 5 stars
Battery Life
Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the good condition, reasonable price, and easy setup of the pre-owned iPhone 11. They appreciate the quality of the camera and the lack of scratches on the device. However, some customers have expressed concerns about the battery life and the size of the phone.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (779)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Sort by

Page 2 Showing 21-40 of 863 reviews

Cons mentioned:
Battery life
Rated 3 out of 5 stars
Unable to Activate with Xfinity Mobile Network
|
|
Posted 1 year ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overlooked Xfinity Mobile Smart Phone Compatibility Check: https://www.xfinity.com/mobile/byod/compatibility/device Battery Health was only 75% … Returned to store for full credit!
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great iPhone!!
|
|
Posted 10 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone works perfectly just as advertised highly recommend
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Battery and lag issue
|
|
Posted 1 year ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery was pretty bad and the phone seemed to lag a lot
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Yellow
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Battery health 82%
|
|
Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone came with a scratch on the back and de battery health is 82%, and on the comment that I saw about what’s the battery health before buying was 100%. Besides that it’s okay for now.
This review is from Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Pre-owned purple iPhone 11 64gb
|
|
Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the iPhone 11 as a gift. It arrived very clean and without any scratches or scuffs. The gift was very well received,
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Purple
I would recommend this to a friend
Rated 2 out of 5 stars
Iphone Best Buy Blues
|
|
Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Generally I was satisfied with this previously owned iPhone. I liked that I could pick it up the same day as I purchased it, as I had a small window of time to get it. The price seemed fair until opened and inspected it and found multiple scratches on the glass! I had purchased it as a gift and did not have the luxury of returning it as I was leaving the country in a few days. When I tried to connect to someone in the store where I bought it, I was told multiple times that I was not allowed to talk to anyone in the store, only the international customer service line. The teen who got the phone was gracious but I was embarrassed and disappointed for her, and angry with my buying experience from Best Buy. Guess it pays to have Amazon Prime in these situations. Could have returned and got a new one within a day...
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone ( I hope I win )
|
|
Posted 10 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best used iPhone I could ever have , will again.
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Wow
|
|
Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was a perfect phone for my 14 year old daughter. Works great So thankful for Best Buy
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Good Products, takes good photos
|
|
Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
work great, I would buy a reconditioned phone anytime with the very helpful geek squad behind the product functionality
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
A phone for my son
|
|
Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think the phone was a perfect gift for a young boy turning ten he loves it
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 11
|
|
Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came quickly loved the new set up works great at home
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - White
I would recommend this to a friend
Rated 5 out of 5 stars
:/
|
|
Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
:$37 :) verryyyy guddddd :))))))))))))))))))))))))
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
AWESOME
|
|
Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome service. Awesome phone. Great experience. Money well spent.
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 11
|
|
Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a good phone and works very good the screen is perfect too
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Just like buying brand new
|
|
Posted 2 years ago. Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect iPhone was just like buying it brand new. I use it for work.
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 2 out of 5 stars
Check the phone for any damages before keeping it.
|
|
Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The one I got came with some sort of screen or led defect. It looked like a white dot. I noticed it when I turned it on for the first time. I thought it was a glitch or something so I didn’t bother. After multiple times of me restarting the phone it was still there. It was already too late for me to return it since it had passed certain days.
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
iPhone unlocked
|
|
Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer service! Fast and easy I’m definitely coming back (:
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 2 out of 5 stars
Problems
|
|
Posted 4 months ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Okay phone but now giving various problems for no reason.
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible, Can’t Add Apple Care
|
|
Posted 2 years ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this item scratch up not even in an apple box. You can not receive apple care on this item. Which was pointless for me. It should be displayed in description. I wouldn’t buy again. I was able to get full refund due do badly packaged and defectives. I instead order from apple. Little more expensive but worth is. Got a 12 for a little over a $100 more. Delete the pictures of the phone condition sorry.
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
NEED A PIN!
|
|
Posted 2 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this iphone and i cant use. Are asking me a PIN to start. But what pin?
This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black
No, I would not recommend this to a friend