Customer Ratings & Reviews

I am so happy with my purchase! I bought it as a gift for my family, they loved it! Everything works perfect!! Thank you!

Works well as if it was brand new reasonable price

Great phone but after a year it took a dump. Now I will have to buy a new one

First time buying a phone, it’s been working great! Delivered on time. Quality is great!!

Great product and good condition in the time purchase

Purchased a reburbished phone and recoeved it looking like it was beand new. Havent set it up yet as its a christmas gift but so far im happy with it and feel confident purchasing a refurbished phone again in the future.

Guess what you get paid for is true. Price was good. Phone screen had few scratches. Battery life wasnt great either. Never buying preowned phone from Best Buy again.

Very fair price for a phone. Better than the prices apple is selling you directly for a new one. No problems whats so ever, feels brand new!

Great in good condition like a new I recommend who wants a good phone

It’s in ok condition… the charging port for the phone is really tight. I can tell it will have some problems later down the line and I might have to start using a wireless charging pad to charge it. Also the battery life is no good. Battery health was at 78%. All in all I could’ve have spent a couple hundred bucks more and bought a 13 but my daughter doesn’t know the difference and she likes it so I’m happy for now. But I do think it will need to replaced in a year or so.

The phone is working completely normal, no visible damages can be seen, no inside damage. Works completely fine. Battery is fine as well

My son loved it, really good phone. Battery last long charges fast, doesn't stick when moving the main screen.

Perfect price. Easy to setup & was in good condition despite being used!

The iPhone 11 is a solid, affordable option for basic users but lacks modern features like 5G, a high-refresh-rate OLED display

Not a scratch or a ding. Works as you would expect. My only complaint about refurbished phones is that they should be given new batteries.

Last me a good 2 years for it being a iPhone 11 trade it for a 12 when it broke and then a 16 plus

Happy with the purchase so far. The screen came with minimal scratching and the battery is new. The only issue with my phone is when swiping up to display my open apps there appears to be slight fading in the display that could be water damage. However, it is not an issue when using the phone normally. Otherwise beats using my previous iPhone with dead pixels and broken FaceID and a cracked wide angle lens

This phone is everything I thought I would be an more without the cost of being a 13,14 or 15

Works really good everything in great condition no scratches

great phone! Works very well. Older version of the phone but still works great!