Customers are enthusiastic about the excellent condition and impressive camera quality of the pre-owned iPhone 11 Pro. Many also appreciate its performance and the affordable price point. However, some customers reported concerns about the battery life, noting that it may not last a full day and could degrade quickly. A few also mentioned the phone's size being smaller than expected.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 144 reviews
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great phone
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phone, it works like new and the condition is great too
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Love my iPhone!
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased almost a year ago. No issues whatsoever.
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Gold
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
IPhone
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phone good price recommended for everyone
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Gold
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
iPhone 11 Pro
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone came in excellent condition work and functions properly
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Gold
I would recommend this to a friend
Rated 5 out of 5 stars
Jill
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this phone. It’s in great shape and the camera is awesome!! Also it shipped for free and received it very quickly.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Portable, fast processor, sleek and was a great buy
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Midnight Green
I would recommend this to a friend
Rated 5 out of 5 stars
Second Purchase - Again Great Buy
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Got a refurbished before and worked out great. So this is the second purchase and again works just fine and not one issue.
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Midnight Green
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phone. Shipped item fast and safe. Well, it’s Best Buy!
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Iphone 11
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Iphone
Good quality
Camera is the best !
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Nice phone
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone arrived in like new condition. As advertised
I would recommend this to a friend
Rated 5 out of 5 stars
Nice back-up phone
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item just as described. Just needed a battery replacement and now the battery lasts a good while.
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Gold
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
I DONT RECOMMEND USED/ REFURBISHED PRODUCTS FROM B
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The battery charge only 80% and last 3 hours only.
I purchased to give my to my sister birthday, but it was a deception, I have to buy other ones. I thought the problem could be the battery, I replaced and it was not the problem. Looks like a software issue.
Very disappointing with Best Buy for offering something before checking the product’s functionality.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great for the price
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for my son as a new phone. Great picture quality and easy to use.
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Midnight Green
I would recommend this to a friend
Rated 5 out of 5 stars
Best purchase EVER
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Made my aunt from Mexico tear up it brought out family closer
I would recommend this to a friend
Rated 5 out of 5 stars
Sweet buy!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek.. Smooth..
My baby cousin couldn’t be happier with this purchase. It literally looked new.. I mean, you wouldn’t be a able to tell the difference.
Absolute value for money!
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Silver
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Unfair product
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very bad experience with the phone battery only last for 30mns with full charge and the phone got so hot I can't even hold it
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Gold
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Broken
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought 2 one came broken. They did return in store which was very easy to do but now I need to order another and hope it works.
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Gold
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Disappointed
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone has an old overhead battery in it, not cool
No, I would not recommend this to a friend
Rated 5 out of 5 stars
The first iPhone I bought
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the features, the pictures and the technology.
This review is from Apple - Pre-Owned Excellent iPhone 11 Pro 256GB (Unlocked) - Gold
I would recommend this to a friend
Rated 5 out of 5 stars
Iphone 11 Pro
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for a family member and its working great. Haven't received a complaint yet so money well spent.