Customer Ratings & Reviews

second-hand or rebuilt product, but as of today in 15 days of use, the product has shown good performance, as if it were new. I have no damage to the screen or scratches. The equipment comes with 84% battery life, the price was what made me decide to buy this product because it is one of the lowest and the quality at the moment gives me the exact point of satisfaction.

My daughter is awesome pics are beautiful, my daughter loves it so bad and it keeps charging for hours

Still a great phone even in 2023! The phone feels fast and was in near perfect condition for being pre owned

First time I purchased a pre-owned phone. There were no scratches or any marks on the front or back. Looks and works like a brand new phone! Very happy with Best Buy making sure they are selling excellent quality pre-owned items. And love Apple products of course. And a shout out to the sales person who helped me over the phone!

In Great condition and works just like a new phone!!!

i love it. it’s cute and tiny and hasn’t cause me any problems

Great for the price better than paying full price. Device works well just as a new one.

Phone was in pristine condition and works wonderfully

This is the second time I have bought a used certified iPhone and it arrived in like new condition and it works great. The battery life is 77% but overall I am pleased with this upgrade.

So far so good! Better camera, bigger screen...faster.

EXCELLENT PHONE CHEAP PRICE DEFINETLY WILL BUY ANOTHER

I bought this phone about 3 weeks ago. I have not seen any issues so far, other than that one of the back cameras is a little bit messed up because when I try to take a video, the quality is slightly poor. However, when I zoom in to 1.5 and higher, it improves significantly. Other than that, the phone works well. The battery health is 87%, which is extremely good. I am able to use this phone for a day or a day and a half depending on my phone usage. Face ID works as well as the whole screen. There are no dead spots on the screen. I would recommend buying this phone to anybody who doesn't mind poor back camera quality when taking a video because other than that downside, the phone is very good.

I’m happy and my phone works good till now. Over satisfied

Bought it works amazing no issues with the phone worth the price 100%.

Very quick delivery. Flawless phone I love it. I love the color.

Phone is in good condition and working nicely. Satisfied

I purchased a refurbished iPhone 11 Pro last minute and in an emergency and didn’t want to change my carrier so I took the chance with this iPhone and I’ve not had one problem with the phone at all ! The battery and screen all are perfect and everything else is fine also . Thank you Best Buy for selling me a dependable iPhone .

Very Happy with condition and Battery life from a pre owned phone. For this Model, I thought the camera would be a bit better, it is good, but I thought it would have better resolution on zoom.

Worked really well have light scratching on the screen but worth it in every other sense

I really enjoy this new iPhone. I bought it used at a pretty good discount. I’ve had it more than a month and I haven’t had any issues with it. Best Buy rep was very very good. Transferred all my data from my 6S to this 11 pro