Customer Ratings & Reviews

Excellent phone it wasn’t great condition and my son loves. It has been working great. and got it for a really good price also

Great phone, great quality. Like it a lot and I am very happy with my purchases.

Good as new!thanks giuys!great price amd great item!

Good product! Using it now to give the review! I will purchase again from Best Buy!

i like it tbh i honestly i can’t even tell it was used

Well so far so good. I was skeptical about buying a used phone, especially one that is a few generations from the latest model, but I can honestly say that I was wrong. The phone has performed marvelously and the massive storage is a great bonus for my personal needs. The overall appearance was impecable, almost like brand new. I cannot afford the latest model of this brand, especially working in the construction business, where I have damaged several other phones, putting a big sore spot on my wallet. I am overall happy with this purchase and will probably upgrade in the same fashion some time in the (hopefully) distant future.

Works good looks good Only downfall was it should’ve been packaged better

A little bit of scratches on sides but everything is good work an the batteries is 90% and the camera is great

Looks brand new and works great highly recommend .

Excellent conditions , never failed me , good storage .

This iphone 11 Pro Max with 256GB is just what I need. I am not having any issues with this phone. It has so may features.

I will never buy another refurbished product from BB. The worst mistake ever. I brought my momma a ph. was told to go to Apple for the insurance, only to find out Apple will not insure the ph. The ph gave us problem the first week of having it and 20 days later Apple said the speaker is going out.

Item is in good condition and no scratch at all. It only has a little issue with the battery life bit overall it’s good. My son loves his new phone.

Came out good worked fine fast son like it a lot yeah he did

Still a great phone in 2024, definitely holds up like most apple products.

I love it ❤️❤️ perfect condition everything works perfect and the price.

Cane in clean and in fully working order. Fast shipping and phone looks flawless.

I traded my i-phone in for this phone from best buy just because I needed more memory space and a larger screen but I have had nothing but problems with this phone. I could text and receive texts but if I try talking to someone they say they can't hear me. Best-buy say the issue is with my provider but I didn't have that issue with my old phone and my wife's does not have it either even though we use the same provider. They just need to accept they sold me a bad phone. They did try to clean the microphone but that didn't help. I 'm absolutely disappointed.

Very good condition except the battery was 89% overall everything is good!

Really good idea if you not trying to pay 1000s of dollars in a phone, this is like new one