Customers are delighted by the excellent condition and performance of this pre-owned iPhone 12, praising its functionality, camera quality, and attractive price. Many appreciate the phone's features and ease of use. However, some customers reported concerns about battery life and the presence of minor cosmetic imperfections on a few devices.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 227 reviews
Rated 2 out of 5 stars
Phone NOT unlocked.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item arrived locked to prior carrier. We have been unable to connect it to another carrier. We will bring it into the store to see if they can get it fixed. Very frustrating to buy an unlocked phone that is locked...
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very bad experience, I understand that bestbuy doesn't sell new iPhones, however the phone sold to me was unacceptable. It was scrached around the camera area, it looked like it was dropped. I had a hard time understanding why would they sell a product as it was.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the product had minimal details, none in the screen. It works perfectly and was in better shape than I expected, I am very happy
This review is from Apple - Pre-Owned iPhone 12 5G 128GB (Unlocked) - Blue
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Iphone 12 review.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered the Sage green color. The condition of the phone is amazing. In came in a bubble mailer and phone box a little bit squished. However the phone came no damage.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Refurbished Iphone 12
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered it and received it within a week, no issues with it. Good condition and no marks.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good phone and good service thank you Best Buy love my phone
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 128GB (Unlocked) - Purple
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not Refurbished… unusable for $400
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely disappointing purchase. Purchased for a teen. Returned it within a few days after 2 trips to the T-mobile store (5 hours of my weekend lost) and another 30 minutes with the Best Buy Geek Squad. No one was able to get the phone to stop flipping nonstop from SOS to 5G. Unable to make voice calls. It should never have been listed as “refurbished”.
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 128GB (Unlocked) - Purple
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Poor Packaging
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone came I ruff looking packing, so for the battery life is not good