Customers appreciate the excellent condition and overall performance of the pre-owned iPhone 12, along with its functionality, attractive price, and impressive camera quality. Some customers have noted that the battery life isn't the best, and a few have mentioned the presence of scratches. Overall, the phone is well-received for its positive attributes.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 242 reviews
Pros mentioned:
Functionality
Rated 5 out of 5 stars
My best phone for the price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this phone for son he was using Samsung just fell in love with this phone. The color is amazing & it has every feature in it. Best price.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Already needing to replace its battery, because these pre-owned phones are not fully refurbished, unlike ones I would get at Apple or Verizon. Purchased phone because my old one had a severely degraded battery. Extremely disappointed. The phone is also very scratched up along its edges. Will not buy pre-owned from BestBuy again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great phone I got with no cracks or scratches the charger they provide works super fast and the battery life is not bad at all it literally feels like a brand new iPhone
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 128GB (Unlocked) - Purple
I would recommend this to a friend
Rated 3 out of 5 stars
Not bad
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got what i paid for a used phone and thats what i got battery health was normal and it handled normally.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The used iPhone purchased was exactly as described. The screen was in perfect shape. No really noticeable blemishes on the phone. It was in perfect working order. Battery holding up good so far. Very happy with this purchase.
This review is from Apple - Pre-Owned iPhone 12 5G 128GB (Unlocked) - Black
I would recommend this to a friend
Rated 2 out of 5 stars
Hit or Miss!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wrote a previous review on this same phone but the other phone was a mint green. Again I stress when you buy something used or refurbished it is always hit or miss. I have bought other used and or refurbished iphones from best buy and they were great. Unfortunately for this phone it was a miss, about 8 months into having this phone the charger port stopped working. Yes I could have gotten it fixed and I was able to charge the phone using a wireless charger. Eventually I just bought another phone.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
iphone 12
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
all is good. my daughter love it..................
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 128GB (Unlocked) - Purple
I would recommend this to a friend
Rated 3 out of 5 stars
My “new” old phone. I phone 12
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up my phone and the geek guy helped me transfer my info. I had no sound for a few hours. Still not connected to my car and it took me over 3 hours on the phone with Apple support to make my phone operational.
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 128GB (Unlocked) - Purple
I would recommend this to a friend
Rated 5 out of 5 stars
PERFECT
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
THIS IPHONE 12 was perfect condition everything was fine and 97 battery capacity it’s been working for the past few months HIGHLY RECOMMEND