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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.4 out of 5 stars with 229 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the excellent condition and performance of this pre-owned iPhone 12, praising its functionality, camera quality, and attractive price. Many appreciate the phone's features and ease of use. However, some customers reported concerns about battery life and the presence of minor cosmetic imperfections on a few devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-229 of 229 reviews
  • Rated 1 out of 5 stars

    Not Refurbished… unusable for $400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointing purchase. Purchased for a teen. Returned it within a few days after 2 trips to the T-mobile store (5 hours of my weekend lost) and another 30 minutes with the Best Buy Geek Squad. No one was able to get the phone to stop flipping nonstop from SOS to 5G. Unable to make voice calls. It should never have been listed as “refurbished”.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor Packaging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came I ruff looking packing, so for the battery life is not good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far i would buy again it was a gift........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the IPhone 12 as a gift for my sister...she loves it. She's enjoying her new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewing product survey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good like new , my son and daughter are happy I bought 2 items

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks like new!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was excellent and the order delivered all the expected items and accessories.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume too low to be useful Item was returned for refund

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    iphone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone was not good. Someone else's name came up on the phone so it had not reset. Also it did not have full charge capacity.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad online order handling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package never delivered and I haven’t got refund

    No, I would not recommend this to a friend