Customer Ratings & Reviews

The phone is very good and does it work very good, I love it

Loved it was a gift for my daughter and she loved it aswell thank u beat buy

Battery Health super low on purchase When asking Customer rep they answered “Its like brand new” even after asking specifically for battery health

Worked ok for 5 months and it just started dimming and glitching, restarted and now won't work at all!

I received the phone with a faulty camera and I think I paid too much for this phone

It didnt come in an apple box and the phone had damage to the side and scratches all over the back im getting a refund

The phone is in perfect condition. However, I was told that the battery would be at approximately 90%, but when I got home and set it up, I saw that it was actually at 71%. The phone works perfectly, but there’s no way to check the battery health before making the purchase.

Good quality and works well. Pickup was simple and easy

The quality of the phone is great. The only down siide is the device has a small amount of storage

Good phone for the money. If you need something that is worth while, yet not break the bank I would recommend this phone.

Overall great! Has a lot of scratches on the back but it works great!! Battery life is good

BestBuy always been excellent delivering good products, new or used the quality is great! The iPhone is like new and I been using it for while and it works like brand new!

I recently upgraded to this iPhone and couldn't be happier. The performance is lightning-fast, the camera takes stunning photos even in low light, and the battery life easily lasts me a full day with regular use. The sleek design and clear display make everything from streaming to browsing a pleasure. Setup was a breeze, and transferring my data took just minutes. Highly recommend this model if you're looking for a reliable and powerful smartphone!

Probably the best bang for your buck out of all the iPhones. It’s a good size, is fast, and looks nice. I would recommend buying a protection plan.

Recently purchased the Iphone 12 from best buy, and i couldn’t be any happier, phone is fast and has an amazing camera. Battery life easily lasts all day. Quick purchase process great condition, great assistance. Highly recommend both the phone and best buy for great service all answers and concerns were answered easily if you are looking for a new device i definitely will be shopping again

This phone arrived in excellent conditiion with very minor imperfections. This product proved to be a great value and was veru easy to activate by T-Mobile! The phone shipped right away by Roadie. I would highly recommend an "unlocked" phone from Best Buy!!!

Awesome phone, works great, very clean, takes great pictures and works fast

worked well and great condition; sadly though was able to transfer data because i was unawares when preordering the iPhone 17pro max that my profile is being transferred already. but setting up the device was easy and the best buy representative truly helped me out that day

God phone work really good nice color and nice sizes

I could not be more pleased with my purchase. I only wish I had bought a pre-owned iPhone before instead of spending a lot more money. It is perfect. I bought online, picked up at the store, went to my carrier TMobile and within 5 minutes had my "new" phone ready to use. There is no way I can tell it was ever used.