Customer Ratings & Reviews

I bought this phone for my mom, i think it is pretty good and reliable for day to day activities for parents. It has better camera, average battery life, okayish display and good software experience.

Works well. In good condition. It seems larger than I thought it would. It’s replacing a 12 mini and doesn’t fit in places as easily. It’s easier to use with my big fingers.

Good condition but battery health was 77. Could have been better

I’ve used this phone for a few months now and haven’t had any problems. It runs like new, but the battery does drain a little bit fast.

very good condition overall; the only issue is the battery life is weak.

Just picked up my cell and it is great so far. The color is very pretty, even found a leather case the same color, the weight is just right and I really like to overall easy to use. The overall experience from ordering, setting up my information and service at Best Buy was amazing! Cannot thank them enough.

The camera quality phone in this is elite. I gifted this phone to my father he loves it!

This refurbished or preowned iPhone 12 is an excellent buy. Looks nice and has no damage. Battery is great and arrived neatly packaged

iPhone came in a very nice geek squad packaging along with a charger and in almost new condition. It held a pretty good battery life considering its age and was almost as fast as the regular 16 iPhone. I would recommend it for anyone looking for a 2nd phone or entry into apple

I needed an upgrade from an iPhone XR and this was perfect! It works great and looks brand new.

it did arrive with some very faint cracks at the top of screen, but it was in otherwise good condition. I've had it for about a month now and it's been serving me well so far.

Battery life is very low. Everything else is good, though!

The phone was in very good condition, as described by the sales person, which was patient and cordial.

Had an 8. Battery started to die after a few hours. Got this one because less expensive. Took a lot of learning, but it works well with different mentality,

When purchasing a refurbished or open box, I do not recommend do not buy it one you will have battery problems even if I got fixed. They did not replace the battery less than a year. Your phone will be messed up. I learned my lesson once and I returned it, I didn’t need this phone, but I love the quality on the phone. It’s very great size and value. I would recommend buying new out the box. Do not purchase an open box or refurbished.

The phone is working well in terms of battery longevity, it displays clear picture on face time and good quality. It still works well , has right icons to use and is the right size to carry.

I was super hesitant since it is pre-owned and I read some not so good reviews as well. But the Iphone 12 I got was great. It does have some minor scratches on the side of the phone which is fine with me because again, it’s preowned. But the overall function of the phone is in great condition, just like new. Camera is clear, battery life is good as well, I can last a whole day without charging even when I use my phone a lot. It charges fast as well. The phone comes with a pin removing tool and a non apple lightning charger. Overall, very pleased with this purchase

I made the right decision when i bought Apple iphone 12 at Best Buy, Springfield , VA location. It is a remarkable smartphone that blends elegant design with impressive performance. The inclusion of 5G connectivity is a significant plus. The battery life is decent, typically lasting a full day. Overall, the iphone 12 is a solid choice for anyone looking for a powerful, stylish smartphone that excels in performance and photography.

Although the phone that i received came with minor scratches, it has yet to fail on me and has remained durable. The condition of the phone seems to be close to new with amazing battery life, camera and screen quality as well as a lack of overheating. With new phones running over $1000, the price is fair for a product in excellent condition!

What a great product. Not only the product the customer service, timing , and the whole process was so much easier than goin to the cell phone store . Thank u Best Buy!!