Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.4 out of 5 stars with 832 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked), as well as its camera quality, functionality, and price. Some customers have expressed negative feedback regarding the battery life and screen, while others have mentioned scratches, storage limitations, and charging issues. Overall, the phone seems to be well-received for its features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-832 of 832 reviews
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and i can recommend it to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone working great! I would recommend it. Yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it kids happy no problems at all, good prices

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad Battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based off the Q&A and reviews, I assumed it would come with a perfect battery. When I received the phone it only had 84% battery health. This is similar to an old iphone I have had for 4 years. BestBuy also charged $30 to ship which is way more than it should have cost. Don't buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets really hot when is charging....and im scared if this exploit....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    iPhone horrible purchase, battery life is bad and

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is horrible, it dies within 2 hours and the phone freezes and glitches a lot. I Have to buy a phone but have to save again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slot and scarch and speakers not good. I want to return this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    locked device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i repeat don't get this from here my phone is carrier locked from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I know it was refurbished or used. But the phone broke on me and I had to go get it fixed and the person who fixed it said the person who fixed it before did not do a good job at all very disappointed only had the phone for a few days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent the worng phone that was broken. I stayed with the phone thinking it was only the wrong color but the whole phone was completely worng and missing parts when i called to have it changed they said i past my return time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was very bad it did not came in a box it came in a plastic to hold the phone with no charger and the box it came in was damage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order and you all wouldn’t give me my money back. Horrible experience!!!!

    No, I would not recommend this to a friend