Customer Ratings & Reviews

I made the right decision when i bought Apple iphone 12 at Best Buy, Springfield , VA location. It is a remarkable smartphone that blends elegant design with impressive performance. The inclusion of 5G connectivity is a significant plus. The battery life is decent, typically lasting a full day. Overall, the iphone 12 is a solid choice for anyone looking for a powerful, stylish smartphone that excels in performance and photography.

Very very nice conditions, just the battery was 85%. Good value

I bought this phone for my brother, and he loves it, it's a beauty. Sleek, slim, and compact. It's fast and easy to work.

Works just fine.., not enough memory. Other than that the phone is fine

Wanted to purchase a used phone for teenage son. Decided to purchase from Best Buy as it was covered under my total protection plan instead of purchasing insurance through wireless carrier. Wish it came in a box that felt more “New” as this was a gift. Phone was in great condition. Also- did not like how refurbished/ preowned phones are not on the floor. You have the request the exact phone and cannot browse. This is frustrating because you have no ability to see options without someone going in the back and bringing them out. They should have a display for preowned/ refurbished phones instead of it being a secret. They have open box items out so not sure why they do this.

This was a lifesaver. My phone was run over by a car by accident ,and I did not want to pay 1000.00 plus for a new one. I came into Best Buy and bought this refurbished one. It looks brand new. You can not even tell that it was not.

the phone works as expected charges perfectly very nice screen no issue so far

The packaging was very good and the quality of the phone was excellent

The phone is working well in terms of battery longevity, it displays clear picture on face time and good quality. It still works well , has right icons to use and is the right size to carry.

Good quality, good packaging, like new. iPhone came in box and was functional.

Had an 8. Battery started to die after a few hours. Got this one because less expensive. Took a lot of learning, but it works well with different mentality,

Great phone. Nice sizes that fits hand and very easy to manage.

Thank you so much for this opportunity i have it make me never to stress myself

Even though, it’s a refurbished phone, is works amazing! The battery life is amazing and the camera quality is amazing!

What a great product. Not only the product the customer service, timing , and the whole process was so much easier than goin to the cell phone store . Thank u Best Buy!!

Great gift for my niece , hasn’t given any issues since I purchased

Couple scratches but well worth it! Works good. No problems!

Pre owned is always great with Best Buy’s guarantee. I’ve purchased multiple iPhones that were pre owned and never had any issues plus it’s a great deal! iPhone 12 runs great for my teen and the camera is still a great quality.

overall looks great and works great! It is like new,

I love my iphone i purchased. It is a preowned one but works just as good as a new one! I highly recommend!