Customer Ratings & Reviews

Perfect condition, everything functions great and battery life is amazing!!!!! My teenager is so happy about this purchase!

phone works and runs super smoothly! i love the phone so much

Works well. In good condition. It seems larger than I thought it would. It’s replacing a 12 mini and doesn’t fit in places as easily. It’s easier to use with my big fingers.

The remission, the submissions, the transmissions. The new designs of 5G?

Pre owned is always great with Best Buy’s guarantee. I’ve purchased multiple iPhones that were pre owned and never had any issues plus it’s a great deal! iPhone 12 runs great for my teen and the camera is still a great quality.

I came into the store not knowing they had used iPhones … and was pleasantly surprised when The salesperson told me, after she realized I couldn’t afford to buy a brand new one straight out! The iPhone 12 was in immaculate condition and is working beautifully!! So happy they offer this !

the phone works as expected charges perfectly very nice screen no issue so far

great phone and great condition never had any issues

I brought this phone for my 12 year old son. This phone looked brand new and work great!!

Best Phone ever, best price and highly recommend, I compared the rates and best buy was the best.

Even though, it’s a refurbished phone, is works amazing! The battery life is amazing and the camera quality is amazing!

I recently purchased a pre-owned iPhone 12 from Best Buy, and I couldn't be happier with my decision. The phone was in excellent condition, with no visible scratches or dents. It looks and feels almost brand new!

Great phone. Nice sizes that fits hand and very easy to manage.

This phone was purchased as a bday gift for a young teen and has been a great phone for the price.

Excellent cellphone No damages Perfect functioning

Best Buy insured the l phone 12 was in excellent condition. I couldn’t be more pleased. I anticipate a new iPhone every year but I’ve learned getting a pre-owned iPhone is affordable and reliable!

Excellent product for the price. My daughter loves it.

The multiple negative reviews scared me but I figured I’d give it a shot and just return it if it was scuffed or damaged. Ended up getting what looked like a brand new phone but in a non-apple box. Got it as a gift and just replaced the box and everything turned out fine. Turned on and all seems to working well!

Great replacement phone. It was easy to move my old phone over without any issues.

The phone is working well in terms of battery longevity, it displays clear picture on face time and good quality. It still works well , has right icons to use and is the right size to carry.