Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 757 reviews
Pros mentioned:
Quality
Rated 5 out of 5 stars
Great !
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even though, it’s a refurbished phone, is works amazing! The battery life is amazing and the camera quality is amazing!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The staff were great in recommending something reliable and compact. I'm not really a fan of Apple products, but this phone has all the bsic functions and has lasted me as long as I have needed so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived in great condition. Nice color and easy setup with my carrier. No Knicks or scratches and the screen works as well as all the functions that should on this model of iPhone. Great replacement for my older Galaxy phone which I could no longer receive OS updates.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Performance-wise, the phone is very fast and responsive. I can switch between apps without lag, and gaming runs smoothly. The battery life lasts me a full day with regular use, and charging is quick.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pre owned is always great with Best Buy’s guarantee. I’ve purchased multiple iPhones that were pre owned and never had any issues plus it’s a great deal! iPhone 12 runs great for my teen and the camera is still a great quality.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
How easy it was to look online and find what was available at a very good price. Even easier to actually go to our Best Buy and see it before we were committed to the purchase. Yes, we were given several options while we made the decision. But we were not pushed into something we would be remorseful for after the deal was done.Still learning alot about its features and enjoying this upgrade.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Couple scratches but well worth it!
Works good. No problems!
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 12
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely fantastic phone for those of us that don’t want to pay for a new iPhones. First 5G phone Apple made and I’ve had zero issues on the 5G network
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cosmetics are super clean. Everything is entirely functional. The battery health was 84% though when it came and within 10 days it has dropped to 82%.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased a pre-owned iPhone 12 from Best Buy, and I couldn't be happier with my decision. The phone was in excellent condition, with no visible scratches or dents. It looks and feels almost brand new!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy insured the l phone 12 was in excellent condition. I couldn’t be more pleased. I anticipate a new iPhone every year but I’ve learned getting a pre-owned iPhone is affordable and reliable!