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Customer Ratings & Reviews

$269.99
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Comp. Value: $279.99

Customer reviews

Rating 4.4 out of 5 stars with 825 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked), as well as its camera quality, functionality, and price. Some customers have expressed negative feedback regarding the battery life and screen, while others have mentioned scratches, storage limitations, and charging issues. Overall, the phone seems to be well-received for its features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 825 reviews
  • Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no problem works good no issues will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, the price is good for the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-owned IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy this was available at the store! Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color. We had no problem activating it through Verizon. So far the battery is holding up very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like a new iPhone . Brought it about 3yrs ago and still running great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke his phone and this was his replacement. Best price for the model we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 12 the best of all time I recommend it always with that sure power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was so happy to get the Iphone & I was very happy to give it to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE 13 Pink Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was in very good condition. Worth the buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty good… with one minor exception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s not bad. But I received a model with some scuffs and scratches on the casing and the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeee my cellphone perfect size and really good camara

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my iPhone 12. I have no complaints . I wish I can get a IMAC AIR 15 refurbished at a very low price. That would make me even happier. I trust Best Buy for all my electronics items. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased four laptops at Best Buy I have not had any issues iam a sold out wit Best Buy they have been good to me great electronics and not only that the have house appliance and TV’s it’s a good family store

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is 79% That happens to be the precise level that Apple recommends replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in Good condition, I recommend this to ky friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone feedback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was seamless purchase with clear instructions however system Is hanging in middle not sure how to handle this . Appreciate if you can look for quality of product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-owned iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in good shape. It’s my mom’s. She’s not tech savvy, but she can work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the new phones as a gift and they are loving it. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service they were very kind and helped me with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good and the price was amazing for the phone.

    I would recommend this to a friend