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Customer Ratings & Reviews

$269.99
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Comp. Value: $279.99

Customer reviews

Rating 4.4 out of 5 stars with 825 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked), as well as its camera quality, functionality, and price. Some customers have expressed negative feedback regarding the battery life and screen, while others have mentioned scratches, storage limitations, and charging issues. Overall, the phone seems to be well-received for its features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 825 reviews
  • Rated 4 out of 5 stars

    Best iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone, better than the iPhone 15 I recommend to all my friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life isn’t good & sales man too emotional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not that good.. also sales rep got annoyed when I told him I had lost my phone and just need a new phone. It felt like he would have given me a better deal if I would have listened to his entire spiel on switching carriers

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked súper nice an after a month speaker when out ! Why do you guys well stuff that doesnt work ! And I bought it pretty pricey and it was reburbished

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know the thing was good bro. Why do you have a character minimum this ain’t an essay for school bro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the price could’ve been a little cheaper because it’s not an iPhone 15

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This iPhone is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for having this awesome deals my son is so in love with he’s phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, minor setbacks with setup the device but that was between tmoble and Apple. Nothing to do with best buy. There were several crashes on the device. I was going to return it and try and purchase another one but it was around the holidays. For the price you couldn’t beat it and he seems happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son's replacement device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the associate who guided my purchase options and paired the right accessories. My son will enjoy. Insurance on site would have been appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it so easy for me !!! It was very helpful !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-owned Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but had some trouble with getting FaceTime to work so I returned it. Maybe it was on my end, so I just returned it for the iphone 11pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveeee itt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, had some scratches on it but works beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone no problem with it taking good pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone worth getting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the year or two older phone because it’s cheaper and just makes sense. This was very much worth it and a great upgrade from the 8 I had. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly it really came in a clutch because my phone just broke I love the color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back camera doesn't work as expected. Photos come out blurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price I highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Not good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen dosent work properly. Sometime phantom clicks happen. Sometimes it dosent work when u touch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 12 mini

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone was great but the only problem was it was for my grandfather and that was little to small for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy unlocked phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an unlocked phone to take overseas. Great price and was easy to work with. Just put in my sim card and voila!! It works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new excellence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in excellent condition. Screen, back, rails all perfect. Price was excellent. Can't say enough good things about best buy refurbished.

    I would recommend this to a friend