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Customer Ratings & Reviews

$269.99
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Comp. Value: $279.99

Customer reviews

Rating 4.4 out of 5 stars with 825 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked), as well as its camera quality, functionality, and price. Some customers have expressed negative feedback regarding the battery life and screen, while others have mentioned scratches, storage limitations, and charging issues. Overall, the phone seems to be well-received for its features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 825 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , being refurbished this wasn’t bad . Had to pull out three phones to find one that looked good though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal For Iphone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest deal on internet right now :) I could not find another Iphone 12 cheaper than Best Buy price and it came with a charger and a charger cord!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and service from, Geek Squad! Bought this for a family member. Geek squad walked us through, how to use this iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone still learning it but love it :

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter it works great. She loves the color and it looks like it’s brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it! No problems so far glad it was available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 refurbished review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my mom and cost efficient. My mom has been enjoying the phone so far and it’s compatible for her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item thanks perfect for use I am recommend thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pre-owned Apple 12 5G Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fast apps and good storage space. Best Buy shipped a pre-owned phone and it works great and was delivered fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it, I loved it, the price was very good, that's why I always like Best Buy to make my electronic purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone work great , service is great too Best Buy in Gastonia!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Some scratches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some scratches on back and top of phone. Battery utilization at 88% I felt it could have been higher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase , would recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No issues with it all. No cosmetic flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Worth it to buy! product was like new and works super well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a hard time finding a reasonable priced new iPhone. I’m so glad i took a chance on this product. Everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the iPhone. I bought all 3 of my phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for what I got. Need to replace with my lost phone

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Bad Phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was excited when I got my phone, looked great felt great, got home and the camera wasn't working, went back got another 1, thank god this time I did all the process there just in case something wasnt working properly, got in my car and the speaker wasnt working, got another 1 and it was all chipped around the screen, but that time i just decided to get my money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 12

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, there was a very tech savvy employee that was helpful with my questions

    I would recommend this to a friend