Customer Ratings & Reviews

Best Phone ever, best price and highly recommend, I compared the rates and best buy was the best.

The camera quality phone in this is elite. I gifted this phone to my father he loves it!

Device was in almost new condition showing very little wear. Easy to setup and replace my old device. Note: Did not come with a charging cable or power adapter.

Brought it as a Christmas gift and works perfectly. Very clean with no dents or scratches. Works with our carrier as well. Very happy with my purchase.

Husband didn’t want to upgrade but was having a lot of issues with his old one so this was the best option! He went from a 7 to this 12! Quite the jump for him!

Bought this phone for my mom for her birthday she absolute loves it and the color is amazing

i love the phone, fits perfectly in my hand as a 5’9 guy, great camera!

Great replacement phone. It was easy to move my old phone over without any issues.

Works well. In good condition. It seems larger than I thought it would. It’s replacing a 12 mini and doesn’t fit in places as easily. It’s easier to use with my big fingers.

The phone was in very good condition, as described by the sales person, which was patient and cordial.

This phone was purchased as a bday gift for a young teen and has been a great phone for the price.

So far so good. Set up wwas easy. Only concern is if thr battery life is good cinsidering it is a pre- owned phone.

Very very nice conditions, just the battery was 85%. Good value

Excellent used phone! For both of my daughters as their first smart phone.

Battery life is very low. Everything else is good, though!

I made the right decision when i bought Apple iphone 12 at Best Buy, Springfield , VA location. It is a remarkable smartphone that blends elegant design with impressive performance. The inclusion of 5G connectivity is a significant plus. The battery life is decent, typically lasting a full day. Overall, the iphone 12 is a solid choice for anyone looking for a powerful, stylish smartphone that excels in performance and photography.

This was a lifesaver. My phone was run over by a car by accident ,and I did not want to pay 1000.00 plus for a new one. I came into Best Buy and bought this refurbished one. It looks brand new. You can not even tell that it was not.

Wanted to purchase a used phone for teenage son. Decided to purchase from Best Buy as it was covered under my total protection plan instead of purchasing insurance through wireless carrier. Wish it came in a box that felt more “New” as this was a gift. Phone was in great condition. Also- did not like how refurbished/ preowned phones are not on the floor. You have the request the exact phone and cannot browse. This is frustrating because you have no ability to see options without someone going in the back and bringing them out. They should have a display for preowned/ refurbished phones instead of it being a secret. They have open box items out so not sure why they do this.

Good quality, good packaging, like new. iPhone came in box and was functional.

Much better than my old iPhone 6. Not sure about the iso upgrade it got last night. It has uses that I don't require.