Customer Ratings & Reviews

Great price for what you get. I didn’t need the newest I just need one that works

Good quality, good packaging, like new. iPhone came in box and was functional.

Even though, it’s a refurbished phone, is works amazing! The battery life is amazing and the camera quality is amazing!

overall looks great and works great! It is like new,

Very pleased with pre-owned IPhone 12. Transferring from my other phone was successful and explanation of IPhone 12 made it easy. Phone works great and saved me a lot of money

Arrived in great condition. Nice color and easy setup with my carrier. No Knicks or scratches and the screen works as well as all the functions that should on this model of iPhone. Great replacement for my older Galaxy phone which I could no longer receive OS updates.

Great phone bought it NEW yrs ago wish it had more than 64 GB of memory…gave it to my GF and bought the NEW 13 promax 1TB when they came out 3 yrs ago

The staff were great in recommending something reliable and compact. I'm not really a fan of Apple products, but this phone has all the bsic functions and has lasted me as long as I have needed so far.

Pre owned is always great with Best Buy’s guarantee. I’ve purchased multiple iPhones that were pre owned and never had any issues plus it’s a great deal! iPhone 12 runs great for my teen and the camera is still a great quality.

Appreciate that best buy sells refurbished phones for low cost and in great condition.

Couple scratches but well worth it! Works good. No problems!

How easy it was to look online and find what was available at a very good price. Even easier to actually go to our Best Buy and see it before we were committed to the purchase. Yes, we were given several options while we made the decision. But we were not pushed into something we would be remorseful for after the deal was done.Still learning alot about its features and enjoying this upgrade.

I recently purchased a pre-owned iPhone 12 from Best Buy, and I couldn't be happier with my decision. The phone was in excellent condition, with no visible scratches or dents. It looks and feels almost brand new!

received exactly as described — no issues or concerns

Performance-wise, the phone is very fast and responsive. I can switch between apps without lag, and gaming runs smoothly. The battery life lasts me a full day with regular use, and charging is quick.

My son loves the phone, perfect staff, well behaved

Best Buy insured the l phone 12 was in excellent condition. I couldn’t be more pleased. I anticipate a new iPhone every year but I’ve learned getting a pre-owned iPhone is affordable and reliable!

I came into the store not knowing they had used iPhones … and was pleasantly surprised when The salesperson told me, after she realized I couldn’t afford to buy a brand new one straight out! The iPhone 12 was in immaculate condition and is working beautifully!! So happy they offer this !

Very satisfied with this older version and works like a champ

Absolutely fantastic phone for those of us that don’t want to pay for a new iPhones. First 5G phone Apple made and I’ve had zero issues on the 5G network