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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 802 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 802 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in excellent condition just as described. I couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and in excellent condition,would recommend you guys go get yours and thank me later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loves it but store took forever They had found the wrong one and I told them I wanted the other one but they're going to actually count me the money and let me get the better one for the price of the older one but they ended up finding the older one and it worked out. That's why Best buy is goat.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchuse . My daughter broke her phone and i was not able to purchase a brand new phone the price was beautiful and the ease of using progressive leasing to make this pir huse was wonderful paid 43 dollar to walk away with the iphone 12 couldnt ask for a better purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement for broken phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my Dad’s broken phone. It was an old 8, so this was an upgrade anyways. Works perfectly fine. Was able to link it up to Spectrum Mobile without issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last long, But so far the cell phone has worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This iPhone is my BABY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and very efficient. I really like and enjoy the picture quality of my Apple-Owned iPhone 12 5G 64GB It also has a long Battery life to carry me for the whole day when fully charged. It's camera is the best with high picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the slim body and color and it seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basically brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was bought as a replacement for my old phone that broke, which happened to be the same phone, just different color. Looking at the other reviews I was skeptical about purchasing it, but I had to take the risk considering I didn’t have much money and I needed a new phone. But this phone blew away my expectations. My other phone was a little janky from the start, and I got it from a friend who purchased it from brand new and took care of her stuff. This thing runs like it’s brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works perfectly and it came looking brand new no scratches or dents are anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my iphone 16 and got this iphone 12 as a replacement and it works pretty much the same as my 16 minus a few apple features obviously. Works great and has great battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phonr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works just like a new phone. It has good quality

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Very surprised. First time buying previously owned item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is Good:) and ready to used… :) :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No problems with it what so ever. Worked even better than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this phone for my son and he loves it. No issues and works like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good refurbished phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great condition. minimal scratching near camera, but looks good otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great phone, no scratches or anything! I was concerned because the box it came in had gotten damaged during shipping but the phone was fine! Battery charges well, came with a charger.. Highly recommend buying from Best Buy over all others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, currently using it to write this review, much bigger than my old phone and the 5g antennas are working great, over all very good although it did come with minor cosmetic damage but I could hardly see it, great purchase otherwise

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lasted almost a year so that's good. Battery doesn't hold much of a charge anymore.

    I would recommend this to a friend