Customer Ratings & Reviews

Good value for money big save for good quality iphone

There was a problem with my sound system when i got this phone

Gift purchases this as a gift my friend said the camera not good

The phone Would not charge or go on at all. Light damage to it

I purchased this iphone 5 months back. Di not drop it at all. Next thing I know, this sunday the screen would not respond to anything. I held the power button and nothing. Do not purchase this iphone,

Phone would not charge. Very disappointed I had to carry it back

I purchased this phone for my Dad. Just as the 14 day return window closed we noticed the iphone is getting very hot upon regular usage. I am afraid it will catch fire or cause other harm. Do not recommend.

phone does not work properly. when it dies it stays dead for hours and wont charge. I ended up going back to my old janky phone

No storage available. Purchased as a Christmas gift so of course we missed the ridiculously short return window

Phone overheat. Screen turns on and off. Volume go in and out. Would not purchase a refurbished phone again. Poor quality.

I got a phone and since it wasnt cheap at $454 was expecting that the phone was in good cosmetic condition but it wasn’t so i return it but got charge $45 for restocking fee when they didnt send out a good phone money is tigh in this times of the year and just dealibg with this is a no no for me of doing something similar in the future good luck if u order one hopefully you dont have the same experience

Expensive for an open boxed phone scratch by the sound no memory storage basic phone

It’s not worth the price for a pre owned old gen iPhone. Just get the new 13 or 14 for a small price increase. Battery health was at %80

I was promised a free phone setup. But manager refused. I’m no longer a Best Buy customer. I returned the phone

I bought this phone as a gift for my nephew and it was such an embarrassing experience as the phone was defective. The phone would restart every 2 minutes.

iPhone came with scratches and deep marks everywhere. Horrible condition that wasn’t mentioned in the description when I bought it, it’s like they dropped it and smashed it. I do not recommend buying their pre-owened because they come in very poor condition.

The battery is already defective, 74% of the battery status

I bought this phone as a refurbished phone. It was in OK condition. Good enough for my grandson to use.

Defective Product. 1 + 1 rating because I found the option to return it. Still time and money loss.

the screen was scratched, the rear camera also had damage around the lens, non-original charger