Customer Ratings & Reviews

I recently upgraded to this iPhone and couldn't be happier. The performance is lightning-fast, the camera takes stunning photos even in low light, and the battery life easily lasts me a full day with regular use. The sleek design and clear display make everything from streaming to browsing a pleasure. Setup was a breeze, and transferring my data took just minutes. Highly recommend this model if you're looking for a reliable and powerful smartphone!

This phone arrived in excellent conditiion with very minor imperfections. This product proved to be a great value and was veru easy to activate by T-Mobile! The phone shipped right away by Roadie. I would highly recommend an "unlocked" phone from Best Buy!!!

Recently purchased the Iphone 12 from best buy, and i couldn’t be any happier, phone is fast and has an amazing camera. Battery life easily lasts all day. Quick purchase process great condition, great assistance. Highly recommend both the phone and best buy for great service all answers and concerns were answered easily if you are looking for a new device i definitely will be shopping again

I love my iphone i purchased. It is a preowned one but works just as good as a new one! I highly recommend!

Good phone for the money. If you need something that is worth while, yet not break the bank I would recommend this phone.

Awesome phone, works great, very clean, takes great pictures and works fast

God phone work really good nice color and nice sizes

Excellent! Best decision ever. The iPhone looks like new and it's 100% functional! Battery at 97%, last version of iOS and no scratches and details!

Bought two of these refurbished and it was like new. Great phone size wise and price point.

Very satisfied with this older version and works like a champ

received exactly as described — no issues or concerns

Phone was in mint condition. Easy to set up and pick up was a breeze as I pre-purchased it online. Didn't come with original box however it did come in a sealed box with charger. No issues with the phone and the price was decent for the quality. Would do this option again.

The iPhone comes in great condition and has no scratches or cracks on it. Battery Life is good and charges super quick on different types of chargers. Camera quality is very good no scratches on camera it’s super clear.

Just picked up my cell and it is great so far. The color is very pretty, even found a leather case the same color, the weight is just right and I really like to overall easy to use. The overall experience from ordering, setting up my information and service at Best Buy was amazing! Cannot thank them enough.

I bought this phone for my mom, i think it is pretty good and reliable for day to day activities for parents. It has better camera, average battery life, okayish display and good software experience.

I needed an upgrade from an iPhone XR and this was perfect! It works great and looks brand new.

Good condition but battery health was 77. Could have been better

worked well and great condition; sadly though was able to transfer data because i was unawares when preordering the iPhone 17pro max that my profile is being transferred already. but setting up the device was easy and the best buy representative truly helped me out that day

I could not be more pleased with my purchase. I only wish I had bought a pre-owned iPhone before instead of spending a lot more money. It is perfect. I bought online, picked up at the store, went to my carrier TMobile and within 5 minutes had my "new" phone ready to use. There is no way I can tell it was ever used.

Idk how old this phone was or how many repairs were made previously to me buying but it’s brand new to me. No scratches or anything and I have yet to run across any problems. Thank you Best Buy !!!!!!!