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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 816 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked), as well as its camera quality, functionality, and price. Some customers have expressed negative feedback regarding the battery life and screen, while others have mentioned scratches, storage limitations, and charging issues. Overall, the phone seems to be well-received for its features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 816 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Refurbished sucks Asss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a refurbished or open box, I do not recommend do not buy it one you will have battery problems even if I got fixed. They did not replace the battery less than a year. Your phone will be messed up. I learned my lesson once and I returned it, I didn’t need this phone, but I love the quality on the phone. It’s very great size and value. I would recommend buying new out the box. Do not purchase an open box or refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    Excellent iPhone 12

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, works perfect and look new. Just like I’m boxing it from the Apple Store. I will definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone came in a very nice geek squad packaging along with a charger and in almost new condition. It held a pretty good battery life considering its age and was almost as fast as the regular 16 iPhone. I would recommend it for anyone looking for a 2nd phone or entry into apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.Green

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Apple phone for my Grandson's Christmas gift. I have not had any problems with the buying phone and no complaints of the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    IPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Touchscreen works nice. Color is still intact. Phone looks brand new. No scratch at all. Phone sounds nice.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a used iPhone that works as I purchased it new. You don't need to always have the newest one to have a quality iPhone. Save a couple hundred dollars and be a year or two behind with a quality used phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldie but goodie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a refurbished item. Turned out great! Everything was as stated. Condition barely any noticeable marks. Just loved the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matching with NEW iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone that i received came with minor scratches, it has yet to fail on me and has remained durable. The condition of the phone seems to be close to new with amazing battery life, camera and screen quality as well as a lack of overheating. With new phones running over $1000, the price is fair for a product in excellent condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas and it is great. I love how clear the screen is and he loves it as well. Phone works great and was in amazing condition

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Battery life when I got it was at 87 maximum capacity. Definitely going to have to get a battery replacement. Other then that it’s a great phone despite being pre owned.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this phone for a few months now and haven’t had any problems. It runs like new, but the battery does drain a little bit fast.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    Refurbished iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was in almost new condition showing very little wear. Easy to setup and replace my old device. Note: Did not come with a charging cable or power adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works like a Dream

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as a Christmas gift and works perfectly. Very clean with no dents or scratches. Works with our carrier as well. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished or preowned iPhone 12 is an excellent buy. Looks nice and has no damage. Battery is great and arrived neatly packaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 12

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the phone, fits perfectly in my hand as a 5’9 guy, great camera!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality phone in this is elite. I gifted this phone to my father he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice conditions, just the battery was 85%. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying a pre owned phone, but for this price I couldn’t resist. My son loves it and has had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works and runs super smoothly! i love the phone so much

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in very good condition, as described by the sales person, which was patient and cordial.

    I would recommend this to a friend
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