Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 783 reviews
Pros mentioned:
Condition
Rated 5 out of 5 stars
Excellent Value for a Pre-Owned iPhone 12
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased a pre-owned iPhone 12 from Best Buy, and I couldn't be happier with my decision. The phone was in excellent condition, with no visible scratches or dents. It looks and feels almost brand new!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with pre-owned IPhone 12. Transferring from my other phone was successful and explanation of IPhone 12 made it easy. Phone works great and saved me a lot of money
This reviewer received promo considerations or sweepstakes entry for writing a review.
I came into the store not knowing they had used iPhones … and was pleasantly surprised when The salesperson told me, after she realized I couldn’t afford to buy a brand new one straight out! The iPhone 12 was in immaculate condition and is working beautifully!! So happy they offer this !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived in great condition. Nice color and easy setup with my carrier. No Knicks or scratches and the screen works as well as all the functions that should on this model of iPhone. Great replacement for my older Galaxy phone which I could no longer receive OS updates.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
How easy it was to look online and find what was available at a very good price. Even easier to actually go to our Best Buy and see it before we were committed to the purchase. Yes, we were given several options while we made the decision. But we were not pushed into something we would be remorseful for after the deal was done.Still learning alot about its features and enjoying this upgrade.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy insured the l phone 12 was in excellent condition. I couldn’t be more pleased. I anticipate a new iPhone every year but I’ve learned getting a pre-owned iPhone is affordable and reliable!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The staff were great in recommending something reliable and compact. I'm not really a fan of Apple products, but this phone has all the bsic functions and has lasted me as long as I have needed so far.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Performance-wise, the phone is very fast and responsive. I can switch between apps without lag, and gaming runs smoothly. The battery life lasts me a full day with regular use, and charging is quick.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cosmetics are super clean. Everything is entirely functional. The battery health was 84% though when it came and within 10 days it has dropped to 82%.