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Customer Ratings & Reviews

$359.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 339 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the excellent condition, overall performance, and outstanding camera quality of the Pre-Owned Excellent iPhone 12 Pro 5G. Many customers found it easy to set up, and some appreciate its size and color. However, some customers have expressed concerns about the phone's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 339 reviews
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets hot but else it is good phone , I like ur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and good battery. The screen is the best

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldnt say an excellent pre owned but is what it is i found it has some issues with the battery its at 60% batter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Returned due to a mix up with T-Mobile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase . I enjoy having it .Many features to learn from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro gold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really nice phone and come with a box with a charger, the battery lasts for me , I love the color of it , idky I haven’t got one sooner but I definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy birthday lucas

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching from the multitude of available options and selections i chose this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and simple and easy walk thru to purchase the best product for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who helped me with setting up the phone was great. He was patient with my lack of knowledge on setting up the phone and getting current updates.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To honest this phone life is not so good It didn’t charge up to max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Was super Easy to order online and quick delivery. Packaged very well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this pre owned iPhone was poor, the camera would not focus properly and the pictures where blurry, will be looking to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get this pre owned iPhone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy do really take care of his customers and offers also the best deals. If you need an iPhone unlocked from Best Buy get it, Geek Squad offers second hand quality to its customers!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,the battery doesn't last as long as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a great store to buy any ‘renewed’ products. They always make them seem that they are brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone. Battery life was at 90%. Very happy with the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a great purchase. The only issue I have with it is that the charge port is messed up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cellphone has a lot of scratches and the battery is not in a good condition

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery capacity upon purchasing was only 89% so I will need to replace battery soon but overall phone is ok

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this phone on line Great phone works perfect battery is good overall

    I would recommend this to a friend