Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone 12 Pro 5G 128GB (Unlocked) - Silver.
  • Angle. Apple - Pre-Owned iPhone 12 Pro 5G 128GB (Unlocked) - Silver.
  • Left. Apple - Pre-Owned iPhone 12 Pro 5G 128GB (Unlocked) - Silver.
  • Alt View 1. Apple - Pre-Owned iPhone 12 Pro 5G 128GB (Unlocked) - Silver.
  • Jeg and Sons - Adding SKUs to Existing Video video 0 minutes 45 seconds

Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Silver

Model:
IPH-12P-128-SLV
SKU:
6516555
Highly rated by customers for:
$359.99
Save $20
Comp. Value: $379.99

Customer reviews

Rating 4.4 out of 5 stars with 341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the excellent condition, overall performance, and outstanding camera quality of the Pre-Owned Excellent iPhone 12 Pro 5G. Many customers found it easy to set up, and some appreciate its size and color. However, some customers have expressed concerns about the phone's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 341 reviews
  • Cons mentioned:
    Battery life

    It’s cool

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. But battery issues cuz my battery doesn’t last long.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Apple IPhone 12 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived without a scratch or sign of any previous usage. Very satisfied with my purchase.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Pacific Blue

    I would recommend this to a friend

  • Our Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and customer service. One of the employees helped my grandma setup her new IPHONE, as she is not super tech savvy. The employee was super helpful because he spoke English and Spanish, so it was super easy and quick to get your tech questions answered. My grandma will for sure come back to BestBuy for any future tech purchases.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    1st apple product ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster speed of downloads than my old 4g phone. This is my 1st apple product and i love it, what a difference.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Pacific Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Still a good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly pleasantly surprised. No issues so far +1 month in

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use and good quality would recommend

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Call home for cmas

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy good condition worked well for a gift for the holidays

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    I phone 12 pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works great. I love Best Buy they never let me down

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work just as new no scratches, works good

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Pacific Blue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Nice but best buy should do proper quality check

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice condition for a second hand phone but expensive. Best buy need to improve its quality on refurbishing and checking for quality

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Pacific Blue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Worth my money!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new, no scratches, performs flawlessly, no issues at all. Cameras are epic. Well worth my money!

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Pacific Blue

    I would recommend this to a friend

  • over the top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grand Daughter said she Love the phone I love it the whole world loves it

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was clean and simple to use! Great price for an old phone!

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend

  • I'm still using

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batery died 2 months after I bought, but they fixed for $90. I came to Brazil and it still lasting after 3 falls. Amazing

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend

  • My New IPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new phone. It has many features that my old phone didn’t have. The price was excellent.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    REFERB IPHONE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS LIKE NEW. WOULD DEFFINATLY RECOMMEND TO OTHERS.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    iPhone pre-owner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product, arrive fast and good condition.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Debbie

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with the phone. The phone is working perfectly.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Pacific Blue

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    IPhone 12 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and grear customer service. Am fully satisfied with my purchase

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    iPhone 12 Pro

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great camera. Still within the new phone’s capabilities.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) - Gold

    I would recommend this to a friend
Page 11, Showing 201-220 of 341 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.