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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 318 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) highly for its excellent condition, overall performance, and outstanding camera quality. The phone is also praised for its ease of use, perfect size, and fast processor speed. Some customers have noted the battery life is at 80%. The color of the phone is also considered very nice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 318 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good buy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition love it worth the money. Just as fast as newer iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    good for a temp replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was as described, you will get what you pay for, it wont be perfect and if you are replacing a newer phone for this it you will have to set expectations. overall good value just wasnt for me

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good qualitu howeve the battery life is not that good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro looks premium with its stainless steel frame and glass back. My refurbished unit had small scratches, but they were not very noticeable. If you buy from a good seller, the phone should look almost new.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone. I bought a present for a friend and he is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, I am a construction worker and it’s very durable. It takes great pictures and is easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the first one and the apps didn’t work, we replaced it with no problem. Overall, the experience was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new phone the same day I broke my old one, it’s worked really well. Whole process didn’t take long at all and was really simple to set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 5 out of 5 stars

    very good condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone came in good condition. It was in good condition and was what I was looking for and the battery and the camera are in good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised by the open box item great quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Iphone 12 pro from Best Buy. and i have been purchasing every Electronics items from Best Buy. Products are always the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone 12 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro is the best for me. My experience with this phone is 100% — it’s very good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two refurbished phones at the same time. This one was in great shape and works with zero problems.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Perfect condition and smooth transfer of data from my old iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I phone 12Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone but I wish the charge would last longer than day

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great condition my son loves his new phone totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review of my iPhone 12 pro I got from Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. I like it because it's the perfect size for me and it functions properly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    From: Christian A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am happy with my purchase, the phone is excellent and working excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’d buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend I’ve had no issues and great for when in a pinch

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good but for some reason the battery drains to fast

    No, I would not recommend this to a friend
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