Customers commend the excellent condition, camera quality, and overall performance of the Pre-Owned Excellent iPhone 12 5G Pro Max 128GB (Unlocked). Many customers also appreciate the color, fast delivery, and full functionality of the phone. However, some customers have expressed concerns regarding the battery life and speaker volume.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 124 reviews
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Do NOT buy a “refurbished” phone from here!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do NOT buy a pre-owned phone from here!!!! I’ve not even had my 12 pro-max for 2 months(literally have had it 6.5 weeks), and it’s COMPLETELY STOPPED WORKING! Why has it stopped working? Because the inside hardware gave out! Not even the battery(which was at 97% percent when I got it, and in the 6.5 weeks that I’ve had it, has dropped to 90% out of no where), but the main components of the phone. To have the INSIDE of my phone repaired(again, NOT the battery, but the main hardware), will cost me MORE than what the phone is worth and what I paid for it! Oh, get this, they only give you a week to return their crap! Do NOT buy a phone from here!
This reviewer received promo considerations or sweepstakes entry for writing a review.
First used phone was not working properly the speaker did not work, but the customer service at best buy was quick to help and returned the phone for me and ordered a replacement.
The second use phone I received worked great, very happy with it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone wasn’t cleaned from warehouse, whoever had the phone prior didn’t use a case so shell wasn’t the best. Battery was one of the best I’ve seen from Best Buy came in at 93%. Geek Squad manger ran diagnostics came back great no problems.
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 12 Pro Max
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I first purchased this phone when first released with Apple. The battery life is amazing, it does everything the 13 and 14 can do. Decided to purchase again and received a great deal!
I would recommend this to a friend
Pros mentioned:
Color, Condition
Rated 5 out of 5 stars
Iphone 12 pro max!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect condition. Pre owned looks like new and the color is amazing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good purchase for the price, excellent gift for my mom who loved the bigger screen compared to her previous IPhone SE, also the camera takes amazing pictures and videos.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good looking phone no scratches, or wear and tear. Battery life should have been better only at 85% at 80% Apple suggests you replace the battery,that’s why it’s not a 5 star
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love my 12 Pro. Big bright display, pictures are real life, I’ve had many compliments many which say my phone takes better pics than many newer models. I have not regretted this purchase in the slightest. This phone is my life partner and completes my profile.
One friend calls me Pro Man .
This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 128GB (Unlocked) - Pacific Blue
I would recommend this to a friend
Rated 5 out of 5 stars
normal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
in good condition and came with a charger. no notes
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter broke her original cellphone and this was a great option to replace it. She learned a lesson that you need to have a sturdy case on your cell phone. Phone works great and would definitely buy again.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Awesome Replacement.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome deal as a replacement without breaking the bank. Love the color.