Customer Ratings & Reviews

Do NOT buy a pre-owned phone from here!!!! I’ve not even had my 12 pro-max for 2 months(literally have had it 6.5 weeks), and it’s COMPLETELY STOPPED WORKING! Why has it stopped working? Because the inside hardware gave out! Not even the battery(which was at 97% percent when I got it, and in the 6.5 weeks that I’ve had it, has dropped to 90% out of no where), but the main components of the phone. To have the INSIDE of my phone repaired(again, NOT the battery, but the main hardware), will cost me MORE than what the phone is worth and what I paid for it! Oh, get this, they only give you a week to return their crap! Do NOT buy a phone from here!

First used phone was not working properly the speaker did not work, but the customer service at best buy was quick to help and returned the phone for me and ordered a replacement. The second use phone I received worked great, very happy with it

Phone wasn’t cleaned from warehouse, whoever had the phone prior didn’t use a case so shell wasn’t the best. Battery was one of the best I’ve seen from Best Buy came in at 93%. Geek Squad manger ran diagnostics came back great no problems.

I first purchased this phone when first released with Apple. The battery life is amazing, it does everything the 13 and 14 can do. Decided to purchase again and received a great deal!

Perfect condition. Pre owned looks like new and the color is amazing.

The phone was like new, plus the young man that helped us with this purchase was super helpful.

Very good purchase for the price, excellent gift for my mom who loved the bigger screen compared to her previous IPhone SE, also the camera takes amazing pictures and videos.

Nice phone and beautiful color and good quality and good battery

Good looking phone no scratches, or wear and tear. Battery life should have been better only at 85% at 80% Apple suggests you replace the battery,that’s why it’s not a 5 star

It’s amazing enjoying purchase totally recommend would purchase again

Excellent service and product was great! Easy to purchase and even finance in seconds

Love love love my 12 Pro. Big bright display, pictures are real life, I’ve had many compliments many which say my phone takes better pics than many newer models. I have not regretted this purchase in the slightest. This phone is my life partner and completes my profile. One friend calls me Pro Man .

in good condition and came with a charger. no notes

Phone works as described, no issues as of now. Great customer service.

Excellent quality just like have a brand new phone out of the box

My daughter broke her original cellphone and this was a great option to replace it. She learned a lesson that you need to have a sturdy case on your cell phone. Phone works great and would definitely buy again.

Awesome deal as a replacement without breaking the bank. Love the color.

I’m in love the color and specs and very fast delivery ! Thanks again guys

Great phone practically new works awesome no complaints over here!

It is a nice looks like new telephone.hopefully it will last a long time.