Customer Ratings & Reviews

The phone is in greatcondition, looks like new but the battery health is at 80%.

I see a amazing so good for my family to pay home rent

Yes i had Excellent service with products that I have purchased. And the representative was very helpful and gave Outstanding service. So yes I am satisfied and I am a valuable customer now. Thank you for your service.

Speaker could be louder.. I like every else.. easy set up

It’s a very good product I bought this iPhone in 3 weeks ago and really like it

Shipping was late, and the screen is fairly scuffed up. But what can ya expect from a used phone

It was open box and it look brand new all the accessories

Honestly in love with it, best phone to have rn, long battery life.

The cell phone doesn't work and when I try to return to the store I can't do it and the person who helped me was very rude. Don’t by in Best Buy

Great gift for my daughter and wife. Replacement phones look and operate like new!

This was very disappointing! Audio on iPhone was malfunctioning! Took it into geek squad. And I was told the iPhone failed their testing and system flagged them right away for poor quality of an iPhone. This is us as that Best Buy and it’s affiliates will even send a defective product to consumers!!! Despite this being pre-owned the price is insane easily over $700+. Was crazy is that fact that I’m actually taking my time to write this review!! Never do I waste my time writing reviews!!!! But this had to be done!!!!

I got the item and it’s amazing. The item is working excellent.

It is slow the battery level is low two phone i bought is no good in the same month

Much better than the iphone I had previously. Liking the new features

I ordered an Iphone from Best Buy, and they send me a used one.

I received the phone a few days ago. The phone cosmetics is excellent and it is in great working condition. My only reason for not giving 5 stars is because of the battery. It is “significantly degraded” about 76%. Best Buy will not change the battery unless I pay $90 plus tax.

Awesome product. Works great. Picture quality is better than I expected. Would suggest this product to others. So far, no issues with storage.

It came with the screen scratched up and dents and chips. But it was for my Nephew so i wasnt to mad. But i called customer service and the lady could care less and it ticked me off.

Excellent like a new i like iphone 12 pro max and coolest smartphone

Is exactly as described. Very happy with my purchase.