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  • Front. Apple - Pre-Owned iPhone 12 Pro Max 5G 256GB (Unlocked) - Graphite.
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Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Graphite

Model:
IPH-12PM-256-GRY
SKU:
6516558
Your price for this item is $509.99
The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the excellent condition of the pre-owned iPhone 12 Pro Max, along with its impressive camera quality and reasonable price. Many customers are happy with the overall performance of the phone. However, some customers have noted concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Cons mentioned:
    Battery life

    Battery health

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in greatcondition, looks like new but the battery health is at 80%.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    No, I would not recommend this to a friend

  • Home Rent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see a amazing so good for my family to pay home rent

    I would recommend this to a friend

  • iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i had Excellent service with products that I have purchased. And the representative was very helpful and gave Outstanding service. So yes I am satisfied and I am a valuable customer now. Thank you for your service.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    I would recommend this to a friend

  • Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker could be louder.. I like every else.. easy set up

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    I would recommend this to a friend

  • iPhone 12 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product I bought this iPhone in 3 weeks ago and really like it

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    I would recommend this to a friend

  • It's.....meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was late, and the screen is fairly scuffed up. But what can ya expect from a used phone

    I would recommend this to a friend

  • Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was open box and it look brand new all the accessories

    I would recommend this to a friend

  • Sweet phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly in love with it, best phone to have rn, long battery life.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    I would recommend this to a friend

  • Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone doesn't work and when I try to return to the store I can't do it and the person who helped me was very rude. Don’t by in Best Buy

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    secret Santa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my daughter and wife. Replacement phones look and operate like new!

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    I would recommend this to a friend

  • Stay away from bestbuy pre-own iPhones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very disappointing! Audio on iPhone was malfunctioning! Took it into geek squad. And I was told the iPhone failed their testing and system flagged them right away for poor quality of an iPhone. This is us as that Best Buy and it’s affiliates will even send a defective product to consumers!!! Despite this being pre-owned the price is insane easily over $700+. Was crazy is that fact that I’m actually taking my time to write this review!! Never do I waste my time writing reviews!!!! But this had to be done!!!!

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Silver

    No, I would not recommend this to a friend

  • The item is great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the item and it’s amazing. The item is working excellent.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    As i say i will never shop at best buy no more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow the battery level is low two phone i bought is no good in the same month

    No, I would not recommend this to a friend

  • Better Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the iphone I had previously. Liking the new features

    I would recommend this to a friend

  • Bad sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an Iphone from Best Buy, and they send me a used one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    iPhone 12 Pro Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the phone a few days ago. The phone cosmetics is excellent and it is in great working condition. My only reason for not giving 5 stars is because of the battery. It is “significantly degraded” about 76%. Best Buy will not change the battery unless I pay $90 plus tax.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    ProMax Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works great. Picture quality is better than I expected. Would suggest this product to others. So far, no issues with storage.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Silver

    I would recommend this to a friend

  • Buy if your not big on scratchs and chips.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the screen scratched up and dents and chips. But it was for my Nephew so i wasnt to mad. But i called customer service and the lady could care less and it ticked me off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent like a new i like iphone 12 pro max and coolest smartphone

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    iPhone 14

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly as described. Very happy with my purchase.

    This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Pacific Blue

    I would recommend this to a friend
Page 3, Showing 41-60 of 62 reviews
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