Customers love the excellent condition, camera quality, and overall performance of the Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked), especially considering its great price. Many customers have commented on how the camera is much better than older phones and that the phone is working very well. However, some customers have noted that the battery life could be better.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 64 reviews
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Ok
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was in pretty good condition, battery dies quick though
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly! I think it will last me a long time.
This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Silver
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Battery health
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is in greatcondition, looks like new but the battery health is at 80%.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
iPhone 12 Pro Max
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes i had Excellent service with products that I have purchased. And the representative was very helpful and gave Outstanding service. So yes I am satisfied and I am a valuable customer now. Thank you for your service.
I would recommend this to a friend
Rated 5 out of 5 stars
Home Rent
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I see a amazing so good for my family to pay home rent
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly in love with it, best phone to have rn, long battery life.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 4 out of 5 stars
secret Santa
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great gift for my daughter and wife. Replacement phones look and operate like new!
I would recommend this to a friend
Rated 1 out of 5 stars
Terrible
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cell phone doesn't work and when I try to return to the store I can't do it and the person who helped me was very rude. Don’t by in Best Buy
No, I would not recommend this to a friend
Rated 5 out of 5 stars
The item is great!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the item and it’s amazing. The item is working excellent.
I would recommend this to a friend
Rated 1 out of 5 stars
Stay away from bestbuy pre-own iPhones!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was very disappointing!
Audio on iPhone was malfunctioning! Took it into geek squad. And I was told the iPhone failed their testing and system flagged them right away for poor quality of an iPhone. This is us as that Best Buy and it’s affiliates will even send a defective product to consumers!!! Despite this being pre-owned the price is insane easily over $700+. Was crazy is that fact that I’m actually taking my time to write this review!! Never do I waste my time writing reviews!!!! But this had to be done!!!!
This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Silver
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
As i say i will never shop at best buy no more
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is slow the battery level is low two phone i bought is no good in the same month
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received the phone a few days ago. The phone cosmetics is excellent and it is in great working condition. My only reason for not giving 5 stars is because of the battery. It is “significantly degraded” about 76%. Best Buy will not change the battery unless I pay $90 plus tax.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product. Works great. Picture quality is better than I expected. Would suggest this product to others. So far, no issues with storage.
This review is from Apple - Pre-Owned Excellent iPhone 12 Pro Max 5G 256GB (Unlocked) - Silver
I would recommend this to a friend
Rated 3 out of 5 stars
Buy if your not big on scratchs and chips.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It came with the screen scratched up and dents and chips. But it was for my Nephew so i wasnt to mad. But i called customer service and the lady could care less and it ticked me off.