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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 332 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 332 reviews
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than our old phone, easy set up with no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly as describe. work great had good battery life looked almost new. Was at a great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price, great shopping experienc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for the condition the phone is, great value

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, couldn’t even tell it was refurbished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish the process was very easy. I ordered online and picked it up in store. Came in sooner than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really worth it for the person to come from Brazil to buy it here and take it home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What title?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience ever! My sales association made it that way in all aspects. Went above and beyond his responsibilities. Waited with me while Sim card was being transferred.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refurbished iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good quality. It doesnt come in an apple box and has a non-apple / generic charger. Otherwise, just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was very helpful he did a good job by taking his time to explain everything

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Was a gift and is an improvement from my iPhone SE. the camera is impressive and takes great photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPACT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It's sleek design and compact size is perfect for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price, as new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for a product that works and operates as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very kind and is a very professional person in what he does

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just okay, not excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this phone okay—the front and back glass panels were virtually flawless; however, there were scuffs on the metallic body. Nothing major, but enough that I think it’s a stretch to describe the condition as being “excellent.” I was also disappointed in the battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reconditioned Perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is PERFECT!! It is just what I needed to replace my ‘antique’ 7+ at a price I could afford. Best Buy is my GO TO for everything electronic!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in a very good condition, no scratches, everything works how it should and the battery life is great. Definitely recomend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product . I highly recommend it. Best buy staff is really helpful too

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pink IPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a pink iPhone 13, works great, came in great condition. No scratches or anything. Goddaughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    The phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in extremely handy shape I remember this product a 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place to get a good price on a used iPhone. They had it ready for pickup as promised. Excellent customer service. The only issue with this phone is that the battery doesn’t have much life. I think they should have at least replaced the battery before sellin it.

    I would recommend this to a friend