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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 324 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 324 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPhone for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has great deals on preowned iPhones! I bought mine for a good price and it works great! Would definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty customer satisfaction guaranteed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to buy pre-owned cars for me to know knowing whats best type of sense in purchasing throughout the whole thing being able to do credit in store or online running with a warranty to be able to get that warranty guaranteed for me is like an advantage for me to get that is a plus nevermind the pre-owned part that's just a plus to grab the attention of course just to PURCHASE with customer satisfaction guaranteed is amazing but that's just me from my type of luck with my own business! Nice

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, I think it's a good buy. Paying a high price for a new phone these days is a shame! I really liked this purchase, and the phone looks and works like new. Personally, I won't buy a new phone again; I'd rather buy one like this and get the most out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love refurbished products and prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying refurbished products from Best Buy and this was no exception. Works fantastic at a fraction of the cost of new! I don’t need the latest and greatest so this was perfect!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad was perfect for my school work. Works great after a year!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 5 out of 5 stars

    Spectacular new iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new pre-owned iPhone 13 is in PERFECT condition, the camera's amazing, and I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great phone in good condition for a used phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Refurbish IPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the quality of this phone is nice, pretty much a brand new phone at the price of just 450.00, I was out of a phone and could not find anyone to help but Best Buy came through and got me what I needed and back on the road in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished iPhone 13 runs like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent shape, just like new, only hundreds less. Battery life is great and overall functions very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pre-owned apple i phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the condition of the phone everything works great!!! Definitely would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone.....................................,..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good cell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and high quality I like to recommend and see for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Returned phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone but had to return it Because the foster child is no longer with us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Condition is excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying used is a good way to save money for sure. Works well and looks great! I bought it as a gift for my partner and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint is there was quite a bit of noticeable wear on the phone, definitely could’ve been cheaper because of that. Other than that the phone works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great used iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks like new and battery health was what you would expect from a used iPhone a couple generations old. I would def recommend buying used phones from Best Buy. I tried other apps out there that have better prices for used phones but I had issues twice and decided it wasn't worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like a Charm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works like new, no issues. Geek Squad team is wonderful! Should’ve done this for my last phone. Their unlocked refurbished offers are so easy to work with and transfer over with any carrier you may have. We chose Mint Mobile at home. Easiest process ever. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for a few weeks now and it has been great. Arrived in almost new condition and I havent had any issues. The only flaw I have found is the battery is not at 100% due to being a few years old. Overall I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome business!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new phone!! Delivered the same day!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great customer service, and good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in amazing condition. No problems with the phone, and a good price. Purchase was also very easy where were shown many option, and told all the prices of the phones. The associate was very helpful.

    I would recommend this to a friend
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