Customer Ratings & Reviews

In my opinion, I think it's a good buy. Paying a high price for a new phone these days is a shame! I really liked this purchase, and the phone looks and works like new. Personally, I won't buy a new phone again; I'd rather buy one like this and get the most out of it.

Works great no problems love the service I received at the store as well. Thank you!

My new pre-owned iPhone 13 is in PERFECT condition, the camera's amazing, and I love it!!

Excelent product, is one of the Best product in the store

The phone works as it should. Very happy. I would recommend.

I have had this phone for a few weeks now and it has been great. Arrived in almost new condition and I havent had any issues. The only flaw I have found is the battery is not at 100% due to being a few years old. Overall I am very satisfied.

Very pleased with my purchase! Perfect phone for my 14 year old grandson, he love all the features and the camera!

Best buy has great deals on preowned iPhones! I bought mine for a good price and it works great! Would definitely recommend!!

It is what you would expect a great iPhone unless you need more cpu cores but it is a phone and works great.

Best to buy pre-owned cars for me to know knowing whats best type of sense in purchasing throughout the whole thing being able to do credit in store or online running with a warranty to be able to get that warranty guaranteed for me is like an advantage for me to get that is a plus nevermind the pre-owned part that's just a plus to grab the attention of course just to PURCHASE with customer satisfaction guaranteed is amazing but that's just me from my type of luck with my own business! Nice

Love buying refurbished products from Best Buy and this was no exception. Works fantastic at a fraction of the cost of new! I don’t need the latest and greatest so this was perfect!!!

So far the quality of this phone is nice, pretty much a brand new phone at the price of just 450.00, I was out of a phone and could not find anyone to help but Best Buy came through and got me what I needed and back on the road in no time.

bought this for my adult grandson. He previously had an i phone 11 that got damaged. He says it works great, Loves the camera and has more storage than his other phone. He says it's like having a brand new phone without the price. He was so greatful.

Phone looks like new and battery health was what you would expect from a used iPhone a couple generations old. I would def recommend buying used phones from Best Buy. I tried other apps out there that have better prices for used phones but I had issues twice and decided it wasn't worth it.

iPhone 13 was in near perfect condition and works great no issues.

Great! Works like new, no issues. Geek Squad team is wonderful! Should’ve done this for my last phone. Their unlocked refurbished offers are so easy to work with and transfer over with any carrier you may have. We chose Mint Mobile at home. Easiest process ever. Thank you!

I am happy with my purchase. will recommend to others

The iPhone 13 is fast, reliable, and still feels modern. The camera takes sharp photos, the OLED screen looks great, and the battery easily lasts all day. It handles apps, streaming, and gaming smoothly. Overall, it’s a strong, affordable choice that offers premium performance without the latest-model price.

Great product, low price and product availability.

My biggest complaint is there was quite a bit of noticeable wear on the phone, definitely could’ve been cheaper because of that. Other than that the phone works great.