Customer Ratings & Reviews

looked like a brand new phone, no probs, except both people complained immediately it was slower than their old phone, they determined with our carrier that all newer phones are easier to regulate your download speed. we compared the phones next to each other and the iPhone 11 was way faster, like 1.5 minutes faster just to get to log in page at 3 different times thru-out the day. We work within 1000 ft from a 5g tower. I never switched anything with my plan to do this test. So one has already switched back to his iPhone 11 as he can work faster by hand than waiting for the new phone to work thru the server. So Is newer technology better?

I am always very wary of purchasing a pre-owned electronic device. However, the3 price was great and the phone works perfectly. Yes, I would buy one of these pre-owned phones from Best Buy again (I didn't even KNOW they sold pre-owned phones!).

Everything works fine but the battery is pretty average, I understand cos it’s not a new item so that’s fine

The cellphone was excellent conditions. Actually I was expecting that cellphone be slow or any bug, but during these weeks the cellphone had no problems.

It was a gift to my daughter, first time buying a pre-owned cellphone and it was like a newly acquired we are satisfied with this purchase.

Even tho it was pre used phone , everything works well , the set up was easy no problem connecting to my phone service

Absolutely love my new phone!! Delivered the same day!!

My old phone was still in decent shape but at 10 years I figured it was about time to upgrade, especially with the looming tariffs. Very happy with my used purchase. As good as new and I don’t regret the change.

Needed a newer phone and this one fit my budget perfectly

Excellent phone love it works perfect worth buying

Only con on the used phone is that it had a scratches around the camera and the battery life is only at 85% other than that phone is perfect!

I purchased in fair lakes Virginia. The phone works perfectly. I had a great experience. The lady provided the best customer service. Im definitely would recommend.

Phone physically in good shape but battery needed changing as was well below 80% and stated needed service. Had to purchase new battery

Love it! The customer service was helpful and the phone works great!

I bought 2 of these phones and love them! I didn’t realize they were refurbished phones until I got them but as it turns out they look brand new and function flawlessly. The camera on this phone is awesome. It takes very clear and sharp photos and videos. The battery lasts much longer than my previous iPhones. I can be on this one either on the web, texting or calling most of the day and still have battery at night. It’s definitely a great little phone.

Just as described. No scratches/marks to screen. Works perfectly. Zero issues.

The phone was in very Good condition and well preserved

Great phone to have if need one for your kids going back to school and wouldn’t break your bank

Bought in December and still hasn't had any flaws!

Good condition, works well, everything functions fine. Battery life is alright. Still gets updates.