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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 384 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is Clean , Perfect , everything works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift for King Lo Lo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase was easy although it took a while to receive. It came a little earlier than expected and that was nice. My daughter loved receiving this iPhone. I wish I could've gotten her a brand new one, but she loved this one all the same. She take very good care of it. Happy 13th birthday to my baby girl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone replaced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone because mine broke, but I was getting that replacement from Verizon so I wanted to get a phone that I could return and this gentleman gave me the exact thing I was looking for I will 100% recommend buying anything from Best Buy specially from this gentleman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly fine. It looks good as new. there are no scratches and it looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the phone. Works like new. Only time will tell if it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love it. Easy to operate and is in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to win a gift card leaving this review. The phone was a used iPhone 13 in excellent condition. Got it for about 400. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone for my kid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, low price and product availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to shop! Nice, quick, and easy! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! The phone only had one tiny nick on the edge of one of the camera rings, but otherwise works perfectly and has good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone even pre-owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. No overt issues, good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good, almost as it was new. Only problem it has a tiny scratch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 13 Used Phone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was way overpriced for a used phone could have gotten one online cheaper. I needed one at the time. Customer service was nice until they got my money then they didn’t want to help me when I had questions. They wanted to go to the next customer first and then help me. I didn’t like that. Went somewhere else for accessories and help with the phone. I noticed a scratch on the lens after I left.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a couple stratches on the screen but besides that it was good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone I’m truly enjoying Reasonable cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an IPhone 13 about a month ago and to be pre owned it was a pretty good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good no issues, I love BESTBUY. Always a good experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WOO phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved this as an upgrade from her iPhone 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and my mom loves it. I don’t understand though why I had to pay for membership in order for them to help me access the phone

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Really Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    98% Batery No scratches In excellent conditions not to be new Not original cable to charge

    I would recommend this to a friend