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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 379 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 379 reviews
  • Rated 5 out of 5 stars

    Best buy at BestBuy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone for an incredible price! My partner had a cheapie and we replaced it with this and now he’s really really happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone so much thank you i would definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sadly the battery didn't stay charged and the speaker was low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple - Pre-Owned iPhone 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i just received my daughter's phone in the mail today as soon as i opened it i notice scratches on both back and front for over 500$ i have to say im very disappointed i could of easily gotten one from else where looking brand new and if i go and do a return they will take money off not worth the hassle leason well learn.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition, Overall performance

    Rated 5 out of 5 stars

    Like New Performance at a Great Pric

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pre-owned iPhone 13 (128GB, Midnight) and it exceeded my expectations. The phone looks almost brand new—no scratches, no dents, and the screen is crystal clear. Performance is smooth and fast, with 5G connectivity working perfectly. The battery health is still strong, and Face ID and camera quality are just like new. I appreciate the value for money compared to buying brand new, and the unlocked feature gives me flexibility with carriers. Highly recommend for anyone looking for a reliable iPhone at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iPhone 13 overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a refurbished iPhone 13 from Best Buy, and overall, I’m pretty happy with it. The phone arrived in excellent physical condition—no noticeable scratches, no dents, and it looked almost brand new right out of the box. Performance-wise, it runs smoothly, apps load quickly, and the camera quality is just as good as I expected. The only downside is the battery life. It’s okay—not terrible, but definitely not as strong as a brand-new device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Beautiful and powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this iPhone for a few weeks now and I’m very impressed with its performance. The camera takes amazing photos, the battery lasts all day even with heavy use, and the display is bright and colorful. It feels fast and smooth in everything I do, from apps to gaming. Definitely worth the price, and I would recommend it to anyone looking for a reliable and elegant phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect new to me phone.Excellent condition and performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition phone, no scratches no cracks, phone works great, almost as if it was brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works like new. No issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good deal. even though its a refurbish phone it works great and looks good to no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great phone, condition is EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter, and I not wanting to spend a lot for an iPhone. The physical aspect of the phone is in EXCELLENT condition and it is functioning PERFECTLY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 135G pre-owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my teenage son. Great phone, great price. Walked in and told the service rep what we wanted. We were out in 10 minutes! A month or so in, no complaints. He has been very happy with his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my 11-year-old daughter, it is as good as a new one. you couldn't tell it was a used phone. my daughter really loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    This product is good to use wher I like the quali

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition is good overall performance is very nice camera quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Has good apperance. Have no issues to reporr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s new to me, no issues so far. Speed is good and size of the phone is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word GREAT I had purchased this for someone even though it's pre owned great condition

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great excellent camera good storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Could Ask for a Better Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone. After researching, I found that Best Buy had the best deals on refurbished phones. In less than two hours, I purchased the recommended model from Best Buy, and their Geek Squad had transferred data from my old phone. Thanks to Best Buy, I have a newly refurbished iPhone 13! And due to my Best Buy Total Membership, all the Geek help was free!

    I would recommend this to a friend
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