Customer Ratings & Reviews

Works good. Haven’t had any problems except for when I have the phone Bluetooth to something and I get a call and I have it on the phone speaker the person the called can’t really hear me that good. But that’s the only thing

The sales person at best buy was great. She explained everything to me in detail and was very friendly and knowledgeable helped me through the buying experience and i would recommend best buy to everyone. I was extremely satisfied.

Yeah, the great phone Best Buy have the best customer service

Wonderful phone for an incredible price! My partner had a cheapie and we replaced it with this and now he’s really really happy

I love my phone so much thank you i would definitely recommend

sadly the battery didn't stay charged and the speaker was low

Well i just received my daughter's phone in the mail today as soon as i opened it i notice scratches on both back and front for over 500$ i have to say im very disappointed i could of easily gotten one from else where looking brand new and if i go and do a return they will take money off not worth the hassle leason well learn.

I purchased the pre-owned iPhone 13 (128GB, Midnight) and it exceeded my expectations. The phone looks almost brand new—no scratches, no dents, and the screen is crystal clear. Performance is smooth and fast, with 5G connectivity working perfectly. The battery health is still strong, and Face ID and camera quality are just like new. I appreciate the value for money compared to buying brand new, and the unlocked feature gives me flexibility with carriers. Highly recommend for anyone looking for a reliable iPhone at a great price.

I recently purchased a refurbished iPhone 13 from Best Buy, and overall, I’m pretty happy with it. The phone arrived in excellent physical condition—no noticeable scratches, no dents, and it looked almost brand new right out of the box. Performance-wise, it runs smoothly, apps load quickly, and the camera quality is just as good as I expected. The only downside is the battery life. It’s okay—not terrible, but definitely not as strong as a brand-new device.

The iPhone 13 is fast, reliable, and still feels modern. The camera takes sharp photos, the OLED screen looks great, and the battery easily lasts all day. It handles apps, streaming, and gaming smoothly. Overall, it’s a strong, affordable choice that offers premium performance without the latest-model price.

Great phone overall. Fast performance, excellent camera, and strong battery life. The display looks amazing and setup was quick and easy. No issues so far and it does exactly what I need. Very satisfied with this purchase.

It works really well, screen is perfect size. Best purchase yet!

I’ve been using this iPhone for a few weeks now and I’m very impressed with its performance. The camera takes amazing photos, the battery lasts all day even with heavy use, and the display is bright and colorful. It feels fast and smooth in everything I do, from apps to gaming. Definitely worth the price, and I would recommend it to anyone looking for a reliable and elegant phone.

Ordered iphone online and ready for pick up same day. Phone was in good condition and working very well

The phone is in great condition and works perfectly.

Battery health on 76 but other than that great phone , nothing else wrong .

The phone looked new out of the box and has performed admirably

Was a little wary of buying a refurbished IPhone but did it because the person I brought it for had an IPhone 13 that died. Was pleasantly surprised with the condition of the phone. Price was good

Great value for the price. This pre-owned iPhone 13 in Midnight arrived in excellent condition with minimal signs of use. Performance is fast and smooth, the 5G works great, and the 128GB storage is plenty. Battery health at 87% is still solid for daily use. Fully unlocked and works perfectly—very happy with this purchase.

Great except the battery life. Works as it should.