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Customer Ratings & Reviews

$389.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 417 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and condition of the Pre-Owned Excellent iPhone 13, as well as its camera quality. Many customers also appreciate the color, phone functionality, and size. However, some customers have expressed concerns about the battery life and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 417 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect new to me phone.Excellent condition and performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, it worked perfectly, everything was fine with the product, but it was stolen and Apple could not do anything to locate or block it

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition phone, no scratches no cracks, phone works great, almost as if it was brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always very wary of purchasing a pre-owned electronic device. However, the3 price was great and the phone works perfectly. Yes, I would buy one of these pre-owned phones from Best Buy again (I didn't even KNOW they sold pre-owned phones!).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks amazing flawless. Did the check list and everything runs smoothly. Battery checked out after charging at 100% health. Charged now 4 more times and battery health hasn’t changed. Both speakers working great. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iphone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great condition to be a used product. The Geek Squad know what they are doing when they prepare a product to be re-issued to a customer.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works like new. No issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great phone, condition is EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter, and I not wanting to spend a lot for an iPhone. The physical aspect of the phone is in EXCELLENT condition and it is functioning PERFECTLY.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good deal. even though its a refurbish phone it works great and looks good to no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great iPhone for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my wife after her old phone took a crap, don’t regret it one bit the phone was like brand new for an awesome price!! Would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone, it looks brand new and was easy to activate. I always purchase my IPhone from Best Buy because there trusted and I never have any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple iPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone for my son and decided to go with this phone, it was in excellent condition and exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Phone is doing well. I would recommend this process. They helped me transfer from the old phone to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Serves Purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, works well, everything functions fine. Battery life is alright. Still gets updates.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    This product is good to use wher I like the quali

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition is good overall performance is very nice camera quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color iPhone iPhone 13 is my color this is the phone I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for when you’re in a pinch Last phone that takes SIM

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 135G pre-owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my teenage son. Great phone, great price. Walked in and told the service rep what we wanted. We were out in 10 minutes! A month or so in, no complaints. He has been very happy with his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love my iPhone 13. It’s just what I needed upgra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone I like the color of the phone as well. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price. Like new.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Prompt delivery. No problems. Nice phone.

    I would recommend this to a friend
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