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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 303 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 303 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is Clean , Perfect , everything works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift for King Lo Lo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase was easy although it took a while to receive. It came a little earlier than expected and that was nice. My daughter loved receiving this iPhone. I wish I could've gotten her a brand new one, but she loved this one all the same. She take very good care of it. Happy 13th birthday to my baby girl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome business!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new phone!! Delivered the same day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iteam almost brand new had a small scratch but you could barley tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition phone, no scratches no cracks, phone works great, almost as if it was brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone love it works perfect worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Charm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works like new, no issues. Geek Squad team is wonderful! Should’ve done this for my last phone. Their unlocked refurbished offers are so easy to work with and transfer over with any carrier you may have. We chose Mint Mobile at home. Easiest process ever. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a newer phone and this one fit my budget perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love it. Easy to operate and is in great condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for the value of the product. I believe I could have better if I upgraded to iPhone 14. The price is no big difference but better performance and looks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the phone. Works like new. Only time will tell if it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the iPhone on the time it was said to delivered, it works very well and it’s in perfect conditions love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVING the used equipment!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good bet on BB preowned stuff... beats new pricing and better fits a budget! If they packaged it better, youd never know

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    A very happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, wonderful battery life. I charge to 100% and don’t charge it over night and when I wake up it’s on 97% that’s pretty awesome. It came looking and working brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service, and good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in amazing condition. No problems with the phone, and a good price. Purchase was also very easy where were shown many option, and told all the prices of the phones. The associate was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Phone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful device. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13 experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine but the battery is pretty average, I understand cos it’s not a new item so that’s fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good, almost as it was new. Only problem it has a tiny scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product still holds up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it used in excellent condition and it still operates like new after years of use only complaint is the camera quality doesn’t hold up in 2025 I should’ve gotten the pro for camera and the 120 hz screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency replacement fulfilled nicely. Great find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine and was available quickly. Thankful for brick and mortar stores. If your phone is unusable, it is hard to get a replacement without places like best buy. Working well.

    I would recommend this to a friend
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