Customer Ratings & Reviews

It is good for the value of the product. I believe I could have better if I upgraded to iPhone 14. The price is no big difference but better performance and looks.

This is a Great phone in good condition for a used phone

Good product and high quality I like to recommend and see for yourself

My son was beyond excited when I gave him this new phone. The camera takes great pictures and he has not had any issues with it. Would recommend to anyone!

looked like a brand new phone, no probs, except both people complained immediately it was slower than their old phone, they determined with our carrier that all newer phones are easier to regulate your download speed. we compared the phones next to each other and the iPhone 11 was way faster, like 1.5 minutes faster just to get to log in page at 3 different times thru-out the day. We work within 1000 ft from a 5g tower. I never switched anything with my plan to do this test. So one has already switched back to his iPhone 11 as he can work faster by hand than waiting for the new phone to work thru the server. So Is newer technology better?

Looks, feels, and performs like a brand new iPhone. The clerk even activated this new phone and downloaded/transferred everything from my old phone (which I left as a recycle), Great value/price for a Senior living on a limited income!!

It works I have not seen any problems yet but who knows.

Nice phone.....................................,..

I get the iPhone on the time it was said to delivered, it works very well and it’s in perfect conditions love it.

The cellphone was excellent conditions. Actually I was expecting that cellphone be slow or any bug, but during these weeks the cellphone had no problems.

My old phone was still in decent shape but at 10 years I figured it was about time to upgrade, especially with the looming tariffs. Very happy with my used purchase. As good as new and I don’t regret the change.

I bought 2 of these phones and love them! I didn’t realize they were refurbished phones until I got them but as it turns out they look brand new and function flawlessly. The camera on this phone is awesome. It takes very clear and sharp photos and videos. The battery lasts much longer than my previous iPhones. I can be on this one either on the web, texting or calling most of the day and still have battery at night. It’s definitely a great little phone.

Everything works fine but the battery is pretty average, I understand cos it’s not a new item so that’s fine

Great phone, working great and have no problems so far.

Even tho it was pre used phone , everything works well , the set up was easy no problem connecting to my phone service

Absolutely love my new phone!! Delivered the same day!!

I purchased in fair lakes Virginia. The phone works perfectly. I had a great experience. The lady provided the best customer service. Im definitely would recommend.

Only con on the used phone is that it had a scratches around the camera and the battery life is only at 85% other than that phone is perfect!

Great staff at Best Buy. They treated me well and gave me the best deals.

Needed a newer phone and this one fit my budget perfectly