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Customer Ratings & Reviews

Your price for this item is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 310 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 310 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Without defect o problems, excellent purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cellphone was excellent conditions. Actually I was expecting that cellphone be slow or any bug, but during these weeks the cellphone had no problems.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPhone 13 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con on the used phone is that it had a scratches around the camera and the battery life is only at 85% other than that phone is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Best Buy at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks, feels, and performs like a brand new iPhone. The clerk even activated this new phone and downloaded/transferred everything from my old phone (which I left as a recycle), Great value/price for a Senior living on a limited income!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Used phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for my mother. Phone works perfectly and battery life is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it because it’s easy to use and has a clear and bright screen. The camera takes a great picture and the battery long last long time. It’s definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out of the box looking like new & working like new but a lot cheaper than new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy but technology has its drawbacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked like a brand new phone, no probs, except both people complained immediately it was slower than their old phone, they determined with our carrier that all newer phones are easier to regulate your download speed. we compared the phones next to each other and the iPhone 11 was way faster, like 1.5 minutes faster just to get to log in page at 3 different times thru-out the day. We work within 1000 ft from a 5g tower. I never switched anything with my plan to do this test. So one has already switched back to his iPhone 11 as he can work faster by hand than waiting for the new phone to work thru the server. So Is newer technology better?

    I would recommend this to a friend
  • Pros mentioned:
    Color, Phone

    Rated 4 out of 5 stars

    iPhone GREEN OK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Happy for a low-end iPhone that my kid doesn't care about. Wanted Pink but then said she actually wanted green. How lucky was I to order green when pink was sold out? $75 richer due to this option and she never blinked...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iipphonne 13 review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an amazing phone with great quality, and storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Made a happy gift recipient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped it would be. Marvelous condition, works like it’s new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in Great Condition and Battery life was at 100%

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I phone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Could not put Apple care on product. Battery capacity is near replacement time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone 13 works great overall. I thought it was going to be slow because its a older model but it actually pretty nice and fast. It came in great condition, and it charges decent. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item,it's all most new. A very good price and a great iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    No issues here at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in perfect condition and ready to use immediately. Set up was east as well

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone was in excellent condition, just as described. Highly recommend it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconditioned Perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is PERFECT!! It is just what I needed to replace my ‘antique’ 7+ at a price I could afford. Best Buy is my GO TO for everything electronic!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nothing beats this deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever! The Phone is like brand new. I recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as stated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. Fast service. Very convenient to pick up from local Best Buy rather than order online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase! Perfect phone for my 14 year old grandson, he love all the features and the camera!

    I would recommend this to a friend
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