Customer Ratings & Reviews

Well i just received my daughter's phone in the mail today as soon as i opened it i notice scratches on both back and front for over 500$ i have to say im very disappointed i could of easily gotten one from else where looking brand new and if i go and do a return they will take money off not worth the hassle leason well learn.

I’ve been using this iPhone for a few weeks now and I’m very impressed with its performance. The camera takes amazing photos, the battery lasts all day even with heavy use, and the display is bright and colorful. It feels fast and smooth in everything I do, from apps to gaming. Definitely worth the price, and I would recommend it to anyone looking for a reliable and elegant phone.

its a good deal. even though its a refurbish phone it works great and looks good to no problems at all

Works as expected. Has good apperance. Have no issues to reporr

I bought this phone for my daughter, and I not wanting to spend a lot for an iPhone. The physical aspect of the phone is in EXCELLENT condition and it is functioning PERFECTLY.

Condition is good overall performance is very nice camera quality is good

It’s new to me, no issues so far. Speed is good and size of the phone is good too.

Totally awesome with the small size screen. Light and super fast.

Phone works great excellent camera good storage space

The phone had 0 blemishes. It was brand new. The camera quality is a bit shaky and delayed as if I move around there is a delay for the camera to catch up. The battery life was as if it was brand new. Its speed is fast. I had a iPhone 11 unlocked and the setup was very easy. I am very satisfied with my purchase.

Best to buy pre-owned cars for me to know knowing whats best type of sense in purchasing throughout the whole thing being able to do credit in store or online running with a warranty to be able to get that warranty guaranteed for me is like an advantage for me to get that is a plus nevermind the pre-owned part that's just a plus to grab the attention of course just to PURCHASE with customer satisfaction guaranteed is amazing but that's just me from my type of luck with my own business! Nice

Got it for my Dad because his was broken and no longer worked, so far it works perfectly fine came with no damages and it was at a good price, definitely recommend if you want a new phone but don’t want to spend too much money!!!

My new pre-owned iPhone 13 is in PERFECT condition, the camera's amazing, and I love it!!

So far the quality of this phone is nice, pretty much a brand new phone at the price of just 450.00, I was out of a phone and could not find anyone to help but Best Buy came through and got me what I needed and back on the road in no time.

I purchased the pre-owned iPhone 13 (128GB, Midnight) and it exceeded my expectations. The phone looks almost brand new—no scratches, no dents, and the screen is crystal clear. Performance is smooth and fast, with 5G connectivity working perfectly. The battery health is still strong, and Face ID and camera quality are just like new. I appreciate the value for money compared to buying brand new, and the unlocked feature gives me flexibility with carriers. Highly recommend for anyone looking for a reliable iPhone at a great price.

Phone looks like new and battery health was what you would expect from a used iPhone a couple generations old. I would def recommend buying used phones from Best Buy. I tried other apps out there that have better prices for used phones but I had issues twice and decided it wasn't worth it.

So far this phone has been fantastic! Great price and works much better than my last phone. It is in great shape! I’m really happy with this purchase!

I have had this phone for a few weeks now and it has been great. Arrived in almost new condition and I havent had any issues. The only flaw I have found is the battery is not at 100% due to being a few years old. Overall I am very satisfied.

My son was beyond excited when I gave him this new phone. The camera takes great pictures and he has not had any issues with it. Would recommend to anyone!

Very good item, was in great shape! Very minimal blemishes. My father had the iPhone 7 for the longest time he's not big in buying the newest but that thing was beaattt up Definitely will checkout best buy for future phones!